Guest Services Host
2 weeks ago
What you'll bring to the team:
**What will I do?**
Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be:
- This role is Front of House, working face to face with guests.
- Involves assisting guests with accessibility queries and processing Ride Access Pass registrations.
- Be an ambassador for the resort, as the main source of knowledge and information for guest queries.
- Taking and resolving guest feedback, both positive and negative discreetly and professionally.
- Give excellent customer service skills
- Be able to problem solve
- Work efficiently in both a team and lone situations
- Ability to learn systems and new processes/ procedures.
- Be a strong communicator
- Be computer literate, with basic knowledge of Microsoft Office and a Point of Sale system.
Qualifications & Experience:
We are recruiting for Full Time and Part Time Positions.
Experience in a **customer service environment** is desired for this position.
Show us you’ re guest obsessed by being **positive** and **helpful** to ensure our guests have an awesome day.
**Benefits**:
**Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get**:
- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Park for all employees
- 40% discount online off LEGO, and much more
Pay Range: Compensation between GBP £11.61/Hr.GBP £11.61/Hr.
-
Guest Services Host
7 days ago
Chertsey, Surrey, United Kingdom Thorpe Park Full timeGuest Services Host - Chertsey, SurreyJoin the team as a Guest Services Host at a renowned theme park in Chertsey, Surrey. As part of our Guest Experience team, you will be instrumental in ensuring the safety and enjoyment of millions of visitors to Thorpe Park's top-notch attractions.As a Guest Services Host, your daily responsibilities include:Interacting...
-
Guest Services Host
1 month ago
Chertsey, United Kingdom Thorpe Park Full timeGuest Services Host - Chertsey, SurreyJob Type: Guaranteed Hours - Seasonal (Fixed End Date)What you'll bring to the teamWhat will I do?Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be:This role is Front of House, working face to...
-
Guest Services Host
4 weeks ago
Chertsey, United Kingdom Thorpe Park Full timeGuest Services Host - Chertsey, SurreyJob Type: Guaranteed Hours - Seasonal (Fixed End Date)What you'll bring to the teamWhat will I do?Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be:This role is Front of House, working face to...
-
Guest Services Host
3 weeks ago
Chertsey, United Kingdom Thorpe Park Full timeGuest Services Host - Chertsey, SurreyJob Type: Guaranteed Hours - Seasonal (Fixed End Date)What you'll bring to the teamWhat will I do?Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be:This role is Front of House, working face to...
-
Guest Services Host
3 weeks ago
Chertsey, United Kingdom Thorpe Park Full timeGuest Services Host - Chertsey, SurreyJob Type: Guaranteed Hours - Seasonal (Fixed End Date)What you'll bring to the teamWhat will I do?Our Guest Experience team play a pivotal role in delivering a safe and fun experience for millions of guests on Thorpe Park’s world class attractions. Day to Day you will be:This role is Front of House, working face to...
-
Customer Service Host
7 days ago
Chertsey, United Kingdom Thorpe Park Resort Full timeRoles & Responsibilities: **Customer Service Host** **Details**: **Location**:Thorpe Park, KT16 8PN **Vacancies**:Full time and Part time positions available **What will I do?** - This role is back of house - Deal with both feedback and enquiries both pre and post visit ensuring we keep to our agreed SLA Response time - Provide a bespoke service to all...
-
Entertainments Host
2 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Entertainments Host** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Entertainments Host** *** **Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants -...
-
Site Presentation Host
3 weeks ago
Chertsey, United Kingdom Thorpe Park Resort Full timeWhat you'll bring to the team: **Site Presentations Host** **Details**: **Location**:Thorpe Park, KT16 8PN Within this role you will be responsible for the cleanliness of the park, ensuring that the park is looking presentable to our guests at all times. You will be a team player and have a passion for providing excellent customer service to our guests...
-
Vip Host
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**VIP Host** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **VIP Host** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to develop and have a...
-
Guest Services Assistant
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Guest Services Assistant** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Guest Experience Assistant - Seasonal** **Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...
-
Site Presentation Washroom Host
3 weeks ago
Chertsey, United Kingdom Thorpe Park Resort Full timeWhat you'll bring to the team: **What will I do?** *** We are currently recruiting for washroom hosts for our 2024 season at the UK’s favourite theme park; the awesome Thorpe Park. **As a Washroom Host you would be**: - Cleaning Guest and Staff Washrooms - Sweeping and mopping - Emptying bins - Recycling and cleaning - Outdoor Working Qualifications &...
-
Guest Services Assistant
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Guest Services Assistant** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Guest Experience Assistant** **Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...
-
Entertainments Host
1 week ago
Chertsey, Surrey, United Kingdom THORPE PARK Resort Full timeEntertainments HostTHORPE PARK Resort, Staines RoadChertsey, SURREY, KT16 8PNUnited KingdomEntertainments Host***Join our team of THRILLMAKERS at the UK's Favourite theme Park THORPE PARK Resort and in return you will get: 20 FREE tickets to any Merlin attractions worldwide 25% discount in our retail shops and restaurants Opportunities to develop and have a...
-
Guest Services Assistant
2 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Guest Services Assistant** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Guest Experience Assistant** **Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...
-
Guest Services Assistant
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Guest Services Assistant** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Guest Experience Assistant** **Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and...
-
Washroom Host
3 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Washroom Host - Full Time** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Washroom Host** **Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get**: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants -...
-
Retail Host
4 weeks ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Retail Host** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Retail Assistant** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to develop...
-
Retail Host
1 day ago
Chertsey, United Kingdom THORPE PARK Resort Full time**Retail Host** THORPE PARK Resort, Staines Road Chertsey, SURREY, KT16 8PN United Kingdom **Retail Assistant** Join our team of THRILLMAKERS at the UK’s Favourite theme Park THORPE PARK Resort and in return you will get: - 20 FREE tickets to any Merlin attractions worldwide - 25% discount in our retail shops and restaurants - Opportunities to develop...
-
Site Presentation Host
1 week ago
Chertsey, Surrey, United Kingdom Thorpe Park Resort Full timeWhat you'll bring to the team:Site Presentations HostDetails:Location:Thorpe Park, KT16 8PNWithin this role you will be responsible for the cleanliness of the park, ensuring that the park is looking presentable to our guests at all times.You will be a team player and have a passion for providing excellent customer service to our guests who may ask for...
-
Guest Services Assistant
1 week ago
Chertsey, Surrey, United Kingdom THORPE PARK Resort Full timeGuest Services AssistantTHORPE PARK Resort, Staines RoadChertsey, SURREY, KT16 8PNUnited KingdomGuest Experience Assistant - SeasonalJoin our team of THRILLMAKERS at the UK's Favourite theme Park THORPE PARK Resort and in return you will get: 20 FREE tickets to any Merlin attractions worldwide 25% discount in our retail shops and restaurants Opportunities to...