Patient Advice and Complaints Senior Associate

The Patient Advice and Complaints Team (PACT) are looking to recruit a Senior Associate to work in our team based at Leighton Hospital. You will support the PACT in delivering a high-quality integrated service throughout the Trust. You will provide an identifiable, credible and accessible service to assist patients and carers. This will involve working...

To facilitate a means of the Trust being able to respond to queries, requests for information, concerns, complaints, comments and compliments raised by service users. To be responsible for negotiating immediate solutions to concerns and requests for information and respond promptly and effectively. Liaising with divisional heads of nursing, senior management...

Job Overview We are seeking a dedicated Patient Advice and Complaints Associate to enhance our team. The ideal candidate will possess a strong commitment to improving patient experiences and ensuring that our healthcare services are delivered in a supportive and compassionate manner. Your primary role will involve actively engaging with patients,...

Job Title: Patient Experience CoordinatorAbout the Role:The Patient Experience Coordinator at Rope Green Medical Centre is a vital position that requires a compassionate and customer-focused individual to provide exceptional support to patients, relatives, and carers.Main Responsibilities:Be the first point of contact for patients raising concerns and...

Job summary The role of PatientExperience Co-ordinator at Rope GreenMedical Centre isa patient-facing role and will providesupport to patients, relatives and carers (including high risk or vulnerablepatient groups and those at risk of health inequalities) raising concerns andenquiries. With anexceptional caring and compassionate manner, you will...

Complaints Handler Exciting Opportunity for an immediate Start We are looking for competent customer service professionals who are keen to investigate and ensure all complaints received to the business are fully investigated and resolved effectively in a timely, fair and transparent manner in line with companies’ complaints policy and procedures whilst...

Complaints & Compliancy Officer Exciting Opportunity for an immediate Start We are looking for competent customer service professionals who are keen to investigate and ensure all complaints received to the business are fully investigated and resolved effectively in a timely, fair and transparent manner in line with companies’ complaints policy and...

This is a replacement Physicians Associate post with the Urology medical team that will assist in providing safe and effective care to our inpatients. The appointed Physician Associate will provide expert assistance to the consultants, registrars and junior doctors in the provision of high-quality care and support for patients attending Mid Cheshire...

Position Overview The Patient Care Liaison Officer at Rope Green Medical Centre plays a crucial role in enhancing patient interactions and addressing inquiries from patients, their families, and caregivers, particularly those from high-risk or vulnerable demographics. With a strong emphasis on empathy and understanding, you will utilize your outstanding...

About Hays Senior Finance Hays Senior Finance is a leading provider of accounting and financial services to businesses of all sizes. We are committed to delivering high-quality, tailored solutions that meet the unique needs of our clients. Your New Role As a Corporate Tax Senior Associate, you will play a key role in providing tax compliance and advisory...

**FIRST**, let's look at what you get working for an ExamWorks company! - **22 days holiday rising to 27! PLUS Bank Holidays**: - _Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish!_ - **We guarantee your birthday off - if you want it**: - _Paid Sick Leave (after 1 years service)_ - **Continuous training and development with support given by...

We have an exciting opportunity for an experienced nurse/physiotherapist with an enthusiastic interest in Adult Respiratory Medicine. We are a seven day service consisting of a specialist team of Nurses and Physiotherapists who work primarily to meet the needs of patients with long-term respiratory conditions. The role will include conducting face to face...

We have an exciting opportunity for an experienced nurse/physiotherapist with an enthusiastic interest in Adult Respiratory Medicine. We are a seven day service consisting of a specialist team of Nurses and Physiotherapists who work primarily to meet the needs of patients with long-term respiratory conditions. The role will include conducting face to face...

SERVICE DELIVERY Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales. Assist with managing diary...

SERVICE DELIVERY Provide a comprehensive secretarial service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales, Proactively manage diary commitments by...

SERVICE DELIVERY Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales, Assist with managing diary...

Job Overview *IMPORTANT: ONLY APPLY IF YOU HOLD A VALID NMC PIN AND ARE BASED IN THE UK* *INTERVIEWS WILL BE CONDUCTED IN PERSON* We are pleased to announce an opportunity for a dedicated Healthcare Assistant to join our Medical - SDEC (Same Day Emergency Care) team. The Medical - SDEC Unit is designed to offer patients swift access to...

We are seeking a highly motivated and detail-oriented Regulatory Affairs Associate to join our team. As a Regulatory Affairs Associate, you will play a crucial role in assisting with the preparation of regulatory submissions and supporting more senior members of the team to ensure regulatory approvals are obtained and maintained within project registration...

About This Role We are seeking a highly experienced and dedicated nurse to join our senior clinical leadership team as the Deputy Divisional Head of Nursing for Surgery and Cancer. This is an exciting opportunity to make a significant impact on the delivery of high-quality patient care within our division. Your Responsibilities Collaborate closely with...

Maintain systems and process to ensure that patient information/data is available at the right time, that they are in the right place, and that they are complete and accurate according to the agreed quality standard, Be able to use the required electronic systems for telephone calls, correspondence, clinic management and appointment queries when required....