Patient Advice and Complaints Senior Associate
7 months ago
To facilitate a means of the Trust being able to respond to queries, requests for information, concerns, complaints, comments and compliments raised by service users. To be responsible for negotiating immediate solutions to concerns and requests for information and respond promptly and effectively. Liaising with divisional heads of nursing, senior management teams and service managers to ensure they can review issues raised, meet required response deadlines, produce well formatted and clear responses and develop action plans as required To embed systems to support organisational learning from complaints to prevent recurrence and to support the Customer Care Manager in developing a system to review themes to provide Divisions with more understanding of areas of concerns to patients and relatives. The post holder is responsible for the co-ordination of responses in relation to concerns, complaints, comments and compliments raised by service users within the agreed timeframe.
To prepare, maintain and collate accurate and contemporaneous records of all concerns raised by individuals including outcomes and actions taken. To be responsible for inputting, and extracting accurate data relevant to the provision of the service.
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Patient Advice and Complaints Senior Associate
5 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeThe Patient Advice and Complaints Team (PACT) are looking to recruit a Senior Associate to work in our team based at Leighton Hospital. You will support the PACT in delivering a high-quality integrated service throughout the Trust. You will provide an identifiable, credible and accessible service to assist patients and carers. This will involve working...
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Patient Advice and Complaints Senior Associate
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeTo facilitate a means of the Trust being able to respond to queries, requests for information, concerns, complaints, comments and compliments raised by service users. To be responsible for negotiating immediate solutions to concerns and requests for information and respond promptly and effectively. Liaising with divisional heads of nursing, senior management...
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Complaints Handler
6 months ago
Crewe, United Kingdom Ice Comms Ltd Full timeComplaints Handler Exciting Opportunity for an immediate Start We are looking for competent customer service professionals who are keen to investigate and ensure all complaints received to the business are fully investigated and resolved effectively in a timely, fair and transparent manner in line with companies’ complaints policy and procedures whilst...
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Complaints Handler
6 months ago
Crewe, United Kingdom ExamWorksUK Full time**FIRST**, let's look at what you get working for an ExamWorks company! - **22 days holiday rising to 27! PLUS Bank Holidays**: - _Buy up to 5 MORE HOLIDAYS, or sell some back to us if you wish!_ - **We guarantee your birthday off - if you want it**: - _Paid Sick Leave (after 1 years service)_ - **Continuous training and development with support given by...
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Assistant Personal Assistant
7 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeSERVICE DELIVERY Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales. Assist with managing diary...
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Associate Respiratory Practitioner
6 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity for an experienced nurse/physiotherapist with an enthusiastic interest in Adult Respiratory Medicine. We are a seven day service consisting of a specialist team of Nurses and Physiotherapists who work primarily to meet the needs of patients with long-term respiratory conditions. The role will include conducting face to face...
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Associate Respiratory Practitioner
6 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe have an exciting opportunity for an experienced nurse/physiotherapist with an enthusiastic interest in Adult Respiratory Medicine. We are a seven day service consisting of a specialist team of Nurses and Physiotherapists who work primarily to meet the needs of patients with long-term respiratory conditions. The role will include conducting face to face...
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Senior Family Health Practitioner
4 weeks ago
Crewe, Cheshire East, United Kingdom undisclosed Full timeAs a Senior Family Health Practitioner, you will be responsible for undertaking a variety of duties including surgery consultations, telephone consultations and queries, visiting patients at home, checking and signing repeat prescriptions and dealing with queries, paperwork and correspondence in a timely manner.You will make professional, autonomous...
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Assistant Pa
8 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeSERVICE DELIVERY Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales, Assist with managing diary...
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Personal Assistant
8 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeSERVICE DELIVERY Provide a comprehensive secretarial service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales, Proactively manage diary commitments by...
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Regulatory Affairs Associate
6 months ago
Crewe, United Kingdom Medtrade Products Limited Full timeWe are seeking a highly motivated and detail-oriented Regulatory Affairs Associate to join our team. As a Regulatory Affairs Associate, you will play a crucial role in assisting with the preparation of regulatory submissions and supporting more senior members of the team to ensure regulatory approvals are obtained and maintained within project registration...
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Customer Service Associate
4 months ago
Crewe, United Kingdom JTI - Japan Tobacco International Full timeWe’re JTI, Japan Tobacco International and **we believe in freedom**. We think that the possibilities are limitless when you’re free to choose. In fact, we’ve spent the last 20 years innovating, creating new and better products for our **consumers to choose from**. It’s how we’ve grown to be present in 130 countries. But our business isn’t just...
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Telephonist / Clerical Officer - Medical Imaging
8 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeMAIN TASKS & RESPONSIBILITIES Service Delivery Provide a comprehensive clerical service to the Department, undertaking all relevant work-related tasks including retrieval, preparation and filing of patient information / data, arranging transport, booking appointments, correspondence, photocopying, emailing, distributing reports and letters according to the...
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Associate Practitioner
6 months ago
Crewe, United Kingdom Cheshire and Wirral Partnership NHS FoundationTrust Full timeThis is an exciting new post in a new team we are setting up to provide an Intensive Support Function across Cheshire. The Cheshire ISF team are based in Crewe and whilst the work would be Cheshire wide. The Cheshire Intensive Support Function will work with Children and Young People with a LD, autism or both (age 5-17 years), who present with behaviours...
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Retail Sales Associate
3 weeks ago
Crewe, Cheshire East, United Kingdom WHSmith Full timeJob Title: Retail Sales AssociateCompany Overview: WHSmith is a leading retailer of books, stationery, gifts and other consumer products. As a Retail Sales Associate, you will be at the forefront of delivering an excellent customer experience, providing advice and guidance to customers on our products.Salary: £25,000 - £30,000 per annum (dependent on...
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Divisional Head of Nursing for Ed and Acute Medicine
6 months ago
Crewe, United Kingdom Mid Cheshire Hospitals NHS Foundation Trust Full timeWe are looking for a talented, passionate, and experienced nurse leader who can demonstrate strong clinical and strategic leadership, with the ability to communicate effectively across multi-professional boundaries as well as create an enviable culture of caring and compassion. The Head of Nursing needs to be able to articulate a clear vision / plan for...
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Locum Dental Associate
2 weeks ago
Crewe, United Kingdom Henry Schein Dental Recruitment Full timeLOCUM DENTIST - CHESHIRE A new opportunity has become available for a Locum Dental Associate to join a mainly NHS practice in Crewe, Cheshire.Monday, Tuesday and a half day Wednesday available until the end of October 2024 From November 1st 2024 there is full time availability available Paying £15 per UDA and 50/50 split on lab bills, 50/50 on private work...
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Senior IT Administrator Specialist
4 weeks ago
Crewe, Cheshire East, United Kingdom KPI Recruiting Ltd Full timeJob Title: Senior IT Administrator SpecialistWe are seeking a highly skilled and experienced Technical Administrator to join our team at KPI Recruiting Ltd.This is a temporary position lasting between 3-6 months, working Monday to Friday from 8am to 5pm with a competitive salary of £26,000 per annum (£12.50ph).About the RoleThe successful candidate will be...
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Senior Flood Risk Engineer
4 weeks ago
Crewe, United Kingdom Ringway Jacobs Full timeJob Description As a key member of our established team, the Senior Flood Risk Engineer will play a pivotal role in supporting the Flood Risk Manager to implement and communicate the duties under the Flood and Water Management Act 2010. In this role, you will lead the design and development of innovative flood risk management projects while providing expert...
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Senior Flood Risk Engineer
1 month ago
Crewe, United Kingdom Ringway Jacobs Full timeAs a key member of our established team, the Senior Flood Risk Engineer will play a pivotal role in supporting the Flood Risk Manager to implement and communicate the duties under the Flood and Water Management Act 2010. In this role, you will lead the design and development of innovative flood risk management projects while providing expert engineering...