Facilities Coordinator

2 weeks ago

London, United Kingdom TRG Head Office Full time

**About us**:
We're The Restaurant Group (TRG for short) and we're one of the UK's biggest hospitality businesses. Were a significant player in the UK casual dining market, operating over 400 restaurants and pubs including Wagamama, Frankie and Benny's, Chiquito, and Brunning & Price. Our diverse portfolio of brands provides something for everyone, and we are proud to be TRG.

**The Role**:
Concessions Facilities Coordinator role to help support senior facilities manager for the concessions side of the business within TRG.

**Key Responsibilities**:

- Monitor and manage maintenance key maintenance tasks
- Ensuring issues are managed and communicated well to all including senior management within the business
- Co-ordination of planned & statutory tasks
- Ensuring tasks are completed on time in all units
- Helping support contractors and units with access and be able to guide suppliers through temporary pass process and permits
- Help manage critical statutory tasks and ensuring reports are reviewed and information collated
- Manage remedial process once a planned maintenance task has been completed
- Developing relationships with contactors and relationship managers around statutory tasks
- Working with maintenance helpdesk
- Monitoring helpdesk performance
- Looking to develop new ways of working to benefit all Develop relationship with key contacts with maintenance helpdesk
- Adapting to changing needs of the business
- Working at pace required to adapt to the changing airport requirements
- Contractor management
- Working with maintenance helpdesk on reviewing KPI's
- Input on review meetings with key suppliers
- Working with contractor base to identify areas for improvement and development
- Operations team relationships
- First escalation contact for operations team and maintenance helpdesk Working with team on specific maintenance issues to offer practical solutions- Visit sites in restaurants in airport locations to understand how airport process works

**Required Experience**:

- Experience and understanding of maintenance and facilities issues in a hospitality environment
- Understanding of Facilities Management Systems
- Have strong communication and organisational skills
- Be flexible and adaptable to new ways of working
- Be able to multi-task and identify key business issues
- Be proactive with a strong desire for continuous improvement
- Have good Excel and Outlook IT Skills

**Make it Magic**

Has a positive can-do attitude and is committed to delivering the highest quality of service for our team members and guests

**Keep it Fresh**

Challenges the way things are done, takes a creative approach and has a keen interest in Marketing and innovation

**Be Sharp**

Adapts easily in a changing, fast paced environment, has the ability to work flexibly under pressure and demonstrates a strong sense of urgency

**Own it**

Takes personal responsibility, has a proactive approach and strives to deliver great results

**Do it Together**

Has the ability to lead and positively influence at all levels, works collaboratively with others and is fun to be around.

TRGT

This is a fulltime role, located at 5-7 Marshalsea Road, The Restaurant Group PLC.

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