1st and 2nd Line Technical Support

**2nd Line IT Support Engineer **£28,000 - £32,000 plus benefits including private healthcare, enhanced pension, rising holidays, funding for training courses, hybrid / remote working (3 days in office, 2 WFH)** Croydon, CR0** **Key Skills**: 1st Line, 2nd Line, Helpdesk, Triage, IT Support, IT Managed Services, Managed Services Provider, MSP, Cloud,...

About the RoleWe are seeking an experienced Technical Operations Manager to lead our 1st and 2nd line support teams in the EMEA region. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction.The successful candidate will have at...

**Join us as a 2nd Line Request Fulfiller with Chanel** **(Croydon Full-time, Permanent)** **About Capita** At Capita, we support clients across a range of sectors, including local Government, central Government, education, transport, health, life and pensions, insurance and other private sector with technology, insight and analytics to keep our clients...

**JOB TITLE**: On-Site Technical Analyst **SALARY**: £30,000- £32,000 per annum **Benefits:Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program** Established in the 80’s, XMA has grown to become one...

Job DescriptionWe are seeking a highly skilled Technical Operations Manager to lead our dedicated team of 1st and 2nd Line Support Engineers in the EMEA region. The ideal candidate will have at least 2 years of management experience, with a strong background in 1st and 2nd line support and hands-on capabilities in handling technical issues.The salary for...

10166CF £200 - 210 per day 1st Line Desktop Support - On site 5 days a week We are currently looking for an enthauiastic individual with a “can do” atiitude to join our client for a 6 month contract - INSIDE IR35. The role is ideal for someone with a few years experience of 1st Line support and is looking to gain some further experience at a Tier 1...

Are you an experienced 1st Line Support analyst with a flair for providing excellent customer service? We have a 1st Line Support role based primarily in Croydon but occasional days in Shoreditch. Role is initially for 2 months but with the option to extend for a further two months if required. Role responsibilities EMAP Onsite Engineer: **Hardware...

Job Description:We are seeking a highly skilled 2nd Line IT Technician to join our team at Planet Recruitment. The successful candidate will have a passion for IT and a solid technical background, with experience working in the education sector. As a self-driven and enthusiastic individual, you will be responsible for supporting primary schools, managing...

2nd Line Support Analyst Location: East Croydon **Salary**: £29,000 Are you looking for the next step in your career? About the company I am currently working with an extraordinary charity within the top 100, that support adults and young people with disabilities. Their vision is to be able to live in an equal society where everyone has equal opportunity...

We have an opening for an ambitious **IT Support Engineer - 1st / 2nd Line**tosupport clients and to drive growth within the business.With training paid for, healthcare scheme, rising holiday, interest free loan for annual season ticket and company pension scheme, this is a fantastic opportunity for someone who is lookingfor a company that can provide...

At Austin Fraser, we have an exciting opportunity for a Technical Telecoms Specialist to join our team in Croydon. The role involves providing technical support within the telecoms and connectivity sector.This is a fantastic chance for a skilled individual to advance their career in technical support within the telecoms sector.We are looking for someone with...

We are looking for an experienced Cross-Functional Leader to drive our customer support operations forward in the EMEA region. As a Senior Customer Operations Manager, you will lead a team of technical support engineers, overseeing the delivery of seamless customer experiences and ensuring high levels of customer satisfaction.Your strong background in 1st...

IT Support Engineer - £45,000 - Croydon - Brilliant Benefit Package! **Role**: IT Support Engineer **Location**: Croydon **Salary**: £35,000 - £45,000 STE + Brilliant Benefit Package! I have a fantastic opportunity for a IT support professional to get the chance to be exposed to the latest technology in the market. My client is looking for a IT Support...

Telecoms Support Engineer / VOIP Support EngineerType: PermanentLocation: CroydonSalary: Up to circa £35,000 per annum (dependant on experience) Exciting opportunity for Technical/Telecoms Support Engineer, with a focus on VoIP to join a growing telecommunications organisation based in CroydonThis role involves providing technical support within the...

Key Responsibilities:Develop and implement ITSM strategies for 1st and 2nd Line SupportCreate reports and management information on service performanceLead the overhaul of the service desk process and proceduresWork closely with stakeholders to onboard new clients and improve existing relationshipsImprove telephony and incident response times

Telecoms Support Engineer / VOIP Support Engineer Type: Permanent Location: Croydon Salary: Up to circa £35,000 per annum (dependant on experience) Exciting opportunity for Technical/Telecoms Support Engineer, with a focus on VoIP to join a growing telecommunications organisation based in Croydon This role involves providing technical support...

**Job Overview:**We are seeking an experienced ICT consultant to join our team at Planet Recruitment. As a 2nd line ICT support professional, you will play a vital role in ensuring the smooth operation of our clients' IT systems.Key Responsibilities:Provide technical support and resolve issues related to desktop services, computer networks, and hardware...

**Junior IT Support Officer** We're looking for a talented Junior IT Support Officer to work for our client. They want to recruit someone with demonstrable experience of working on a computer and using Microsoft's range of products. If that's you then you could be exactly what they're looking for, even if you've got limited work experience but have recently...

**Role Summary:**This Second Line Technician role is ideal for an individual with a passion for IT and a solid technical background.The successful candidate will be responsible for supporting a primary school, managing customer accounts, and maintaining IT hardware and software across the school sites. This includes improving their ICT provision to enable...

Key ResponsibilitiesThe Field Service Engineer will provide technical support and services to customers and colleagues, including:Repairing, installing, and servicing medical technology equipment and software solutionsDiagnosing and resolving technical issues related to equipment and software applicationsDelivering remote service to diagnose or...