Second Line Technician

2 days ago


Croydon, Greater London, United Kingdom Planet Recruitment Full time

**Role Summary:**

This Second Line Technician role is ideal for an individual with a passion for IT and a solid technical background.

The successful candidate will be responsible for supporting a primary school, managing customer accounts, and maintaining IT hardware and software across the school sites. This includes improving their ICT provision to enable effective teaching and learning through ICT solutions.

Responsibilities include:

  • Resolving and managing any technical issues that impact the running of the school's function by providing robust technical solutions.
  • Installation or repair of computers with standardised applications and networking software, diagnosing, and solving problems that develop in their operations.

**Key Responsibilities:**

  • Manage and maintain computer networks and desktop services, including existing installations and upgrades.
  • Respond to a wide range of technical duties associated with the computer network and desktop services.

**Requirements and Benefits:**

  • At least 2 years of experience as an ICT Technician/2nd line in the education sector.
  • Able to work independently and exhibit a flair for troubleshooting.
  • Proactive attitude towards identifying potential avenues to enhance the services provided by the team.
  • Pension Scheme
  • Car scheme
  • Cycle scheme
  • Eye care scheme
  • Mental health first aid
  • Employee assistance programme
  • Employee recognition scheme
  • Travel Card

**Estimated Salary:** £27,000 - £33,000 per annum.


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