Technical Operations Manager

21 hours ago


Croydon, Greater London, United Kingdom Natterbox Limited Full time
About the Role

We are seeking an experienced Technical Operations Manager to lead our 1st and 2nd line support teams in the EMEA region. As a customer-centric leader, you will mentor and provide technical guidance, actively fostering an environment that promotes growth, excellence, and unwavering customer satisfaction.

The successful candidate will have at least 2 years of management experience, ideally overseeing 1st and 2nd line support operations, focusing on directing teams in handling technical issues efficiently. A strong background in 1st and 2nd line support with hands-on capabilities in handling technical issues is essential.



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