Call Centre Representative

2 weeks ago


London, United Kingdom ALPHAATOMIC LTD Full time

As a Call Centre Representative, you will be the first point of contact for our customers. Your primary responsibility will be to assist customers with inquiries, resolve issues, and provide information about our products and services.

**Responsibilities**:

- Answer incoming calls from customers and provide assistance with inquiries, issues, or requests
- Utilise phone etiquette to ensure professional and courteous communication with customers
- Analyse customer needs and provide appropriate solutions or recommendations
- Up sell products or services to customers when applicable
- Maintain a high level of knowledge about company products and services

**Skills**:

- Excellent communication and interpersonal skills
- Ability to analyse customer needs and provide appropriate solutions
- Demonstrated phone etiquette and customer service skills

Join our team of dedicated Call Centre Representatives today

**Salary**: From £23,974.00 per year

**Benefits**:

- Company events
- On-site parking
- Paid volunteer time

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme
- Performance bonus

Ability to Commute:

- London (preferred)

Work Location: In person

Application deadline: 05/03/2024



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