Call Centre Administrator
1 month ago
Call Centre Administrator
Salary: Competitive, plus Veolia benefits and pension
Hours: Monday to Friday, 40 hours per week. 08:45AM - 5:15PM
Location: St Albans, AL4 9XR
- 25 days of annual leave
- Access to our company pension scheme
- Discounts on everything from groceries to well known retailers
- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
- One paid days leave every year to volunteer and support your community
- Ongoing training and development opportunities, allowing you to reach your full potential
What you'll be doing;
- Provide call centre and administration support for the municipal contract by ensuring all relevant administration duties and responsibilities are completed in a timely fashion to ensure good operations of the contract
- You will answer the telephone, dealing with all types of enquiries relating to the service and process enquiries through Veolia's report system
- Responsible for the filing, photocopying, scanning, processing bookings, taking payments
- Dealing with correspondence regarding bulky waste services and container deliveries
- Minute taking in meetings when necessary
What we're looking for;
- IT Literate and have previous administration skills
- Customer service background
- Good communicator (both written and verbal)
- Willingness to undertake internal training
- Ability to manage your own workload
- A good telephone manner
- Knowledge of Microsoft Office packages (or Google-Suite equivalents)
What's next?
This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia. We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.
Here at Veolia, we're proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.
#J-18808-Ljbffr-
Call Centre Assistant
1 month ago
London, United Kingdom Specsavers Full time**Call Centre/ Admin Assistant** **Location: Harrow, London** **Salary - £11.44 per hour** **Hours: Full Time - 40 hours Will inclde 1 weekend day working** **Training provided** For our stores to run like clockwork and keep our patients at the heart of everything we do, we need sound support behind the scenes - and that’s where you come in. So,...
-
Community Centre Administrator
1 month ago
London, United Kingdom Hargrave Hall Community Centre Full timeHargrave Hall Community Centre is looking to appoint a community centre administrator with the responsibility for the day to day operation of the centre. It is a pivotal role, ensuring a vibrant and well managed facility for the benefit of local residents and organisations. The Centre is an self funded community facility managed by Hargrave Hall Community...
-
Call Centre Team Leader
1 day ago
London, United Kingdom activeNewham Full time**Call Centre Team Leader** Overview / Purpose of Role To manage, lead and motivate call centre operation and team in order to achieve agreed targets/ results. **Job Context** The post holder reports to the Customer Services Manager - The post holder has line management responsibility for a team of Customer Service Operatives - The post holder may be...
-
Call Centre Agent
1 month ago
London, United Kingdom Page Personnel Secretarial & Business Support Full timeA role that will take place in Central London where customer service is key. The Call Centre Agent would be responsible for providing guidance and support to customers so that they are satisfied with the services provided. **Client Details** **Description** As a call Centre Agent your main responsibilities will be: - Answering inbound and outbound...
-
Call Centre Advisor
1 month ago
London, United Kingdom Hodge Jones & Allen Full timeWe have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. At Hodge Jones & Allen we care about righting wrongs for our clients and providing first-class personal legal...
-
Call Centre Advisor
1 month ago
London, United Kingdom Hodge Jones & Allen Full timeWe have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. At Hodge Jones & Allen we care about righting wrongs for our clients and providing first-class personal legal...
-
Call Centre Agent
4 weeks ago
London, United Kingdom HS Full time**Summary** A call centre based in West London who serve cosmetic clinics & suites in the Harley Street and other national locations seek part and full time call centre agents. This is a rare opportunity to work in a fantastic role at a prestigious institution. We are a leading centre for dermatology and hair transplants. **Essential for role**: - Ability...
-
Call Centre Agent
1 month ago
London, United Kingdom HS Full time**Summary** A call centre based in West London who serve cosmetic clinics & suites in the Harley Street and other national locations seek part and full time call centre agents. This is a rare opportunity to work in a fantastic role at a prestigious institution. We are a leading centre for dermatology and hair transplants. **Essential for role**: - Ability...
-
Call Centre Agent
1 month ago
London, United Kingdom Conviction Global Full timeJob Title: Call Centre Agent (BPO) - UK Summary: The Call Centre Agent in the Business Process Outsourcing (BPO) sector operates within a fast-paced environment, handling inbound and outbound customer calls. The role involves providing exceptional customer service, resolving inquiries, and supporting clients in various industries. Key...
-
Casual Call Centre Operative
4 weeks ago
London, United Kingdom activeNewham Full time**Call Centre Operative** **Location: Newham Area** **Hours of Work: Casual (Dependent upon Business needs)** We are offering an exciting opportunity to join our professional team as a Call Centre Operative. The role is front line and customer facing, and therefore will require a confident individual with strong interpersonal skills. The role calls for...
-
Call Centre Advisor
1 month ago
London, United Kingdom Hodge Jones & Allen Full time**LEADING LONDON NW1 SOLICITORS**: We have an exciting opportunity for a front-line call handler to come and join our growing Call Centre Team at Hodge Jones & Allen. Your prime role will be to receive and screen calls from those seeking legal services from our specialist teams. At Hodge Jones & Allen we care about righting wrongs for our clients and...
-
Call Centre Operator
1 month ago
London, United Kingdom Este Medical Group London Full timeEste Medical Group was established in the UK in 2012 and has grown to become a worldwide business with 10 clinics in the UK, our own hospital in Turkey and several international branches have been established. Este Medical Group provide aesthetic services for hair, skin and body. We use the latest technology machines and practices for our client services...
-
Call Centre Representative
1 month ago
London, United Kingdom ALPHAATOMIC LTD Full timeAs a Call Centre Representative, you will be the first point of contact for our customers. Your primary responsibility will be to assist customers with inquiries, resolve issues, and provide information about our products and services. **Responsibilities**: - Answer incoming calls from customers and provide assistance with inquiries, issues, or requests -...
-
Call Centre Assistant
1 month ago
London, United Kingdom Lewisham and Greenwich NHS Trust Full timePREVIOUS APPLICANTS NEED NOT APPLY This is a busy Appointment Contact Centre based at Queen Elizabeth Hospital. To be successful in the role you will need the following attributes **and experience**: You must be customer focused You must have a positive attitude and work well within a team You must be reliable and have excellent time keeping You must enjoy...
-
Call Centre Booking Advisor
15 hours ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeJob summary Do you want to utilise and continue to grow your communication and customer services skills, within a diverse and collaborative, patient focused team, then look no further. Patient Service Care (PSC), provides an outpatient booking, diagnostic booking, inpatient / day case booking and switchboard service. The PSC is a contact centre for...
-
Bursaries and Centres Administrator
1 month ago
London, United Kingdom Merrifield Consultants Full timeJob description **Bursaries and Centres Administrator** **City of London** **The Royal Television Society** **£28,500 - £30,000** Merrifield Consultants is delighted to be working on an exclusive basis with The Royal Television Society to recruit their Bursaries and Centres Administrator! **General responsibilities/duties**: - Become proficient in...
-
Call Centre Booking Advisor
16 hours ago
London, United Kingdom Imperial College Healthcare NHS Trust Full timeDo you want to utilise and continue to grow your communication and customer services skills, within a diverse and collaborative, patient focused team, then look no further. Patient Service Care (PSC), provides an outpatient booking, diagnostic booking, inpatient / day case booking and switchboard service. The PSC is a contact centre for patients and...
-
Call Centre Representative
4 weeks ago
London, United Kingdom ENVISION AGENCY LTD Full timeAs a Call Centre Representative, you will play a crucial role in ensuring our customers receive exceptional service. **Responsibilities**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide information about products and services in a day to day basis - Up sell products or services to increase...
-
Call Centre Agent
6 days ago
London, United Kingdom Whitewill Real Estate London Full timeJob Overview: As a Real Estate Call Centre Agent, you will be the first point of contact for clients and prospective customers interested in real estate services provided by our company. You will handle inbound and outbound calls, providing information, answering inquiries and qualifying prospective buyers before passing them on to our brokers. While you...
-
Call Centre Advisor
1 day ago
London, United Kingdom Channel Partners Limited Full time**Duties**: - Handle a high volume of incoming calls in a professional and courteous manner - Upsell products or services to customers where appropriate - Perform data entry tasks accurately and efficiently - Analyse customer needs to offer the best solutions - Maintain phone etiquette standards at all times **Experience**: - Previous experience in a call...