Customer Service

7 months ago


Durham, United Kingdom Autopark UK Full time

We at Autopark UK are currently looking for a confident & enthusiastic member to fulfill the role of Customer Service Representative.

This is a fast paced and busy role where you will take responsibility for ensuring a customer's experience after the point of sale is as positive as before. Your roles and responsibilities include but are not limited to;
- Keeping a comprehensive log of all correspondence
- Making Decisions on warranty claims
- Managing distribution of courtesy vehicles
- Communicating with external garages to organise repairs
- Completing all enquiries in a timely and efficient manner
- A Confident & Strong character
- Outstanding Organisation and Efficiency
- Interest or knowledge about cars
- Excellent written & verbal communication skills
- A Natural ability to problem solve

Prior experience in both the motor industry & a customer service role is preferential but not a necessity.

Autopark UK, The UK's Best Value Car & Van Supermarket, is a rapidly growing dealership that currently has over 200 units in stock. We encourage a friendly and relaxed workplace and there is plenty opportunity for career progression.

**Job Type**: Part-time

Expected hours: 20 - 24 per week

Work Location: In person



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