Customer Service Administrator

4 weeks ago


Romsey, United Kingdom Red Chilli Recruitment Full time

A market leading manufacturer of lift-based solutions are actively seeking an experienced Administrator to join their established team and to provide first class customer service to their clients.

Based at their offices in Romsey, you will work closely with customers and engineers to provide administration support to ensure that orders are managed and completed effectively.

Responsibilities will include:

- Processing and verification of spares and repair orders for customers and engineers.
- Receive breakdown calls and service requests, enter into service management system and pass to the relevant Field Engineer.
- Maintain, control and input data into relevant databases and systems and distribute work to field engineers.
- Prepare paperwork ready for invoicing, create invoices ensuring all documentation is complete and correct.

Skills / Experience

You will be an experienced administrator ideally with a background in customer service, good IT skills (Microsoft Office), the ability to work both in a team and individually and have excellent communications skills.

Hours

Mon - Thurs 8.30 - 4.45

Friday - 8.30 - 3.30

Rewards and Benefits

Salary £20,700 for 37.5 Hour Week

Bonus Scheme

Pension Scheme.

Free Onsite Parking.

Employee Assistance Program.

Life Insurance.

Paid Sickness Scheme after Qualifying Period

**Job Types**: Full-time, Permanent

**Salary**: £20,700.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person

Reference ID: CSA1



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