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Barista/customer Service
3 months ago
Job Summary: We are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction. Your role will involve assisting customers with their inquiries, resolving issues, and maintaining a positive and professional image of our company. Responsibilities: - Provide excellent customer service by promptly responding to customer inquiries and concerns - Assist customers in placing orders, making changes to existing orders, and providing product information - Resolve customer complaints or issues in a timely and satisfactory manner - Maintain accurate customer records and update information as needed - Collaborate with other team members to ensure efficient and effective customer service delivery - Follow food safety guidelines and ensure compliance with all relevant regulations - Assist with food preparation and packaging as needed - Manage time effectively to prioritize tasks and meet deadlines - Utilize basic math skills for cash handling and order processing Skills: - Strong communication skills, both verbal and written - Excellent problem-solving abilities to address customer concerns effectively - Ability to work well in a fast-paced environment while maintaining attention to detail - Good time management skills to handle multiple tasks simultaneously - Basic math skills for cash handling and order processing We offer competitive pay rates and opportunities for career growth within our organization. If you are a motivated individual with a passion for delivering exceptional customer service, we would love to hear from you. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, skills, duties, or qualifications associated with the job.
**Job Types**: Full-time, Part-time, Permanent
Pay: £8.95-£13.50 per hour
Expected hours: 20 - 40 per week
Schedule:
- Monday to Friday
- Overtime
Supplemental pay types:
- Tips
**Experience**:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
Expected start date: 27/05/2024
