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Customer Service Representative
2 months ago
We are seeking a highly motivated and organized Customer Service Coordinator to join our team at The Work Shop. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Main Responsibilities:
- Respond to customer inquiries in a timely and professional manner
- Resolve product or service issues through effective communication and problem-solving
- Maintain accurate records and update our database accordingly
- Produce sales and service quotations as required
- Collaborate with our engineers and drivers to achieve service level agreements
Key Requirements:
- Previous experience in a customer service environment
- Ability to prioritize tasks and manage workload effectively
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office applications
About the Role:
This is an exciting opportunity to join a dynamic and growing company that values exceptional customer service. As a Customer Service Coordinator, you will be part of a high-performing team that strives to deliver outstanding results. If you are a motivated and customer-focused individual with a passion for delivering excellent service, we encourage you to apply.
What We Offer:
- An annual salary of 26K
- 24 days holiday plus bank holidays
- Free parking
- Life assurance
- Incentives and training opportunities
