Systems Support Administrator

2 weeks ago


Belfast, United Kingdom NW Care Full time

NWCare is one of the leading domiciliary care providers in the province and we are recruiting an enthusiastic, self-motivated person to join our IT team as a **Systems Administrator**.

**DUTIES AND RESPONSIBILITIES**:
The role incorporates the below responsibilities, but will also require adapting to the changing requirements of the business:

- First line system support
- General system maintenance
- Diagnosing and resolving software issues when they arise
- Monitoring system performance to ensure everything runs smoothly and securely
- Researching and recommending new approaches to improve the system
- Providing technical support, when requested
- Carry out induction training with staff on all systems, teams, zoom etc.
- Dissipate updates on systems to relevant staff
- To take on and manage other internal projects and tasks as required

**SKILLS AND EXPERIENCE**:
Must be self-motivated and driven, with a positive can-do attitude
Able to work independently and as part of a team in a fast-paced environment
Focused, with a desire to take ownership of the role
Excellent written and verbal communication skills
Effective time management and prioritising skills
Good knowledge of Excel
Excellent interpersonal skills, ability to build rapport with colleagues
Problem-solving skills

**ESSENTIAL**

2 years’ office experience

Keen eye for detail

Competent IT skills

Familiarity with database systems

Strong knowledge of computer software

Knowledge of Microsoft Windows and Office 365

Ability to prioritise workloads with critical deadlines

Availability outside of working hours to resolve emergency issues promptly

Excellent critical thinking and problem solving skills

**DESIRABLE**

IT qualification

**ADDITIONAL INFORMATION**

NW Care wishes to ensure equal opportunity is given to all job applicants. This company will not discriminate on the grounds of gender, sexual orientation, religious belief, political opinion, marital status, age or disability.

**Job Types**: Full-time, Permanent

**Salary**: £11.20 per hour

Schedule:

- Monday to Friday

Work Location: On the road

Application deadline: 14/02/2023
Reference ID: SYSAD/BEL/23/042
Expected start date: 01/03/2023



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