Administrative Support Assistant

2 weeks ago


Belfast, United Kingdom Lynn Recruitment Full time

Administrative Support Assistant

Are you a hard-working and dedicated professional? Do you take pride in the quality of your work? In this role, you will provide technical and administrative support in the administration of imported food controls and other statutory services in relation to the protection of public and animal health at the Port of Belfast (PoB), Border Control Post in accordance with UK, NI and EU legislation. Read on to find out more about this exciting opportunity.

Your Duties:

- Undertake the administrative duties in relation to the enforcement function including notices, formal cautions, summonses and maintain legal correspondence
- Compile and analyse service performance data, statistics and reports as required and collate management information for the service and implement systems for monitoring and evaluation of this information
- Work with the appropriate officers in reviewing, developing and implementing effective processes, operating standards and systems; streamlining processes and systems in order to improve operational efficiency and effectiveness
- Communicate effectively and exchange information with members of the public and other organisations ensuring high standards of customer service are maintained, providing practical environmental health advice as required
- Responsible for handling telephone calls from agents, importers, shipping lines and other agencies and dealing with all enquiries where appropriate, referring calls to EHOs, TSOs and/or other agencies as necessary
- Carry out administrative requirements including financial administration, record management and the operation of Information Management Systems commensurate with the activity of the post holder, which will include use of PHILIS, CHIP, TRACES, UKFSS, APP Civica and port inventory systems. To utilise all available technology to complete assigned tasks and ensure the accuracy of information recorded
- Undertake documentary checks on imported foods including Products of Animal Origin (Fish and fish products) and High-Risk Food Not of Animal Origin, liaising with EHOs for completion of the official controls in line with requirements of legislation and codes of practice

Your Profile:

- Applicants must have a minimum of five GCSEs (grades A - C) including English, or equivalent qualifications

Applicants must be able to demonstrate at least one year’s relevant experience of:

- Undertaking a range of general administrative office duties in a customer focused environment

This general administrative office experience must include at least one year’s relevant experience in each of the following areas:

- Implementing and adhering to standardised business processes for reviewing and processing technical information, data and documentation
- Updating and manipulating databases and other computerised systems
- Dealing with traders/businesses and resolving customer complaints and enquiries

Additional Information:

- Full-Time, temporary assignment
- 37 hours per week
- £14.44 per hour
- If this role isn’t for you, Lynn Recruitment sources a broad range of career opportunities to choose from. Get in touch via 02890234324 to find out more. _

**Salary**: £14.44 per hour, On-site
- Job Type: Temporary
- Hours: Full Time
- Category: Administration
- Location: Belfast
- Posted: 16/11/2023
- Closing: 16/12/2023



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