CRM Administrator
7 months ago
We are a prestigious family business based in the heart of the North West, boasting over a century of experience, with retail centres located in Bolton, Liverpool, Manchester, Rochdale, and Stockport.
Representing BMW, MINI, Land Rover, Jaguar, and BMW Motorrad, our commitment to blending luxury with innovation shines through every vehicle in our showrooms. From horse-drawn carriages to today's automotive pinnacle, we've evolved with technology, eagerly anticipating new opportunities.
Joining the Williams family ensures access to progressive and innovative training programs designed to cultivate skills essential for a prosperous and enduring career journey with us.
You will have an understanding of database administration along with excellent IT and analytical skills.
Your role will be to help to ensure a smooth customer journey from enquiry management through to customer satisfaction for both Sales and Aftersales customers.
This includes monitoring the quality of data input as well as extracting information from the database and escalating any concerns or discrepancies.
You will also allocate all digital enquires to the relevant teams within a timely manner.
As well as providing day to day support with ad hoc activities, you will be an ambassador for various staff incentives and help promote awareness through employee communications.
Experience of the motor industry would also be an advantage, but is not essential.
**Salary**: Up to £22,360.00 per year
**Benefits**:
- Canteen
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Transport links
Schedule:
- Day shift
- Monday to Friday
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Administrative experience: 1 year (preferred)
Work Location: In person
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