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Service Administrator
4 weeks ago
Recruitment Solutions are currently working with one of the nations leading Waste Management companies. Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.
**Key Responsibilities**:
- Contact customers if there has been a missed collection with reasons & confirm rescheduled day
- Minimise the number of invoice queries and investigate any credit requests made by customers
- Inputting of data onto the bespoke CRM / database
- Conduct end of month checks to ensure invoicing runs smoothly
- Resolve any customer missed collections in a calm manner
- Strong administration skills
- Excellent customer service, not afraid to make phone calls
- Able to deal with difficult situations whilst resolving the issue at the same time
- Must be a team player willing to help the rest of the team
- Able to work on your own initiative
**Working Days, Hours & Salary**:
- Monday - Friday
- 08:30 - 17:00
- £11.28 per hour
If you're interested in this role please click on "**Apply**" and a member of the team will be in contact with you
**Job Types**: Full-time, Permanent
**Salary**: £11.28 per hour
**Benefits**:
- Company pension
- Free parking
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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