Service Administrator Assistant

5 days ago


Trafford Park, Trafford, United Kingdom Ethero Full time

About the Role:

We are seeking a highly organized and detail-oriented individual to join our team as a Service Administrator Assistant. In this role, you will be responsible for assisting customers with vehicle maintenance queries over the phone and learning how to schedule, plan, monitor, and proactively control all routine maintenance.

Key Responsibilities:

  • Extracting data from Excel spreadsheets
  • Analyzing data to identify trends and patterns
  • Transferring calls and information to the correct contact
  • Dealing with customer queries and providing excellent customer service
  • General administration tasks

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • High attention to detail and organizational skills
  • Basic knowledge of Excel and data analysis
  • Ability to learn and adapt quickly

What We Offer:

As a Service Administrator Assistant, you will have the opportunity to work in a dynamic and fast-paced environment, learn new skills, and contribute to the success of our team. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.


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