Senior Officer, Funds and Institutional

8 months ago

St Helier, United Kingdom IQ-EQ Full time

**Company Description**
IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.
- Perform a wide variety of administration tasks accurately and in a timely manner to support the Company’s ever-growing and diversified international client base.
- Support in the accurate and timely provision of administration services for a portfolio of entities for institutional clients.
- Work collaboratively with and assist Team Members with the day-to-day administration of their client portfolios in accordance with the Group’s policies and procedures.

**Tasks**
- Act as a role model to junior Team Members and demonstrate the Group Values at all times
- Display commitment to deliver excellent client service, operational effectiveness and efficiencies in all assigned tasks
- Develop a working knowledge of the Company’s policies and procedures in order that you can ensure that they are being followed and complied with and, in case of non-compliance, take responsibility to inform the relevant Manager or the Risk and Compliance Team in a timely manner
- Proactively contribute to the team objectives of meeting key performance indicators and achieving objectives
- Grow and develop a good understanding of industry best practice in relation to administration for limited partnerships, private companies and Jersey private funds
- Grow and develop a good understanding of the relevant laws relating to administration in Jersey
- Grow and develop appropriate knowledge of the laws of other related Jurisdictions in relation to structures administered by the team
- Develop and maintain effective working relationships with the Team Members and across all Teams locally to ensure a collaborative approach
- Work proactively and collaboratively with all Team Members on all assigned client administration tasks in line with our Group Values with the objective of exceeding client expectations
- Provide timely and constructive feedback on client administration matters
- Identify and develop technical knowledge and communication requirements to a level appropriate to the role
- Take ownership for maintaining Continual Professional Development as required for the role and/or for existing professional qualifications or regulatory requirements
- Invite feedback and continuously look to improve performance
- Pro-actively acquire knowledge of business activities, products and services
- Ensure effective and efficient client correspondence and ensure turnaround times are as short as possible
- Ensure client procedures are being adhered to at all times
- Maintaining appropriate knowledge and expertise in relation to all applicable banking platforms
- Assisting with the preparation of payments
- Assisting with the preparation and review of minutes and resolutions
- Assisting with the preparation and review of appropriate checklists
- Assisting with the preparation of investor capital call and distributions
- Assistance relating to addressing and clearing internal reviews
- Monitoring client bank accounts
- Assisting in the collation and preparation of board packs in advance of board meetings
- Monitoring and clearing assigned workflow tasks
- Performing printing, copying and scanning tasks as required
- Maintaining information in the strictest of confidence and in accordance with Group Policies
- Assist and work collaboratively with the other Officers and Management Team on day-to-day administrative tasks and matters in respect of their client portfolios
- Assist with project work as the business requires
- Maintain proper and orderly client records
- Maintain detailed knowledge of policies and procedures and ensure adherence to such policies and procedures in the course of day to day administration activities
- Maintain a high awareness of risk factors and perform necessary tasks to address such risks (including escalating risks and exercising judgement as to when manager help is needed)
- Ensure that the Company’s policies and procedures are being followed and complied with and, in case of non-compliance, inform the relevant Manager or the Risk and Compliance Team in a timely manner
- Provide timely responses to compliance queries and highlight any risk issues that arise
- Be aware of and report suspicious transactions/complaints and guide other team members where required
- Demonstrate an awareness of legal responsibilities and the need to report suspicious transactions/complaints with an ability to guide others
- Organisation of time (including working outside of usual business hours in exceptional circumstances) to ensure that client expectations are met
- Oversight of tasks performed by junior Team Members for which you are responsible

**Qualifications**
- Desire to study or work towards either one of the following : ICSA Certificate in Offshore Finance and Administration

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