Scheme Officer

3 months ago

Isle of Wight, United Kingdom Sovereign Housing Full time

We have an opportunity for a **Scheme Officer **to join our team on the Isle of Wight covering our Housing for Older People Schemes.

You'll manage your own diary and be able to work flexibly, this could be from home, the local Sovereign office in Ryde or the onsite scheme offices.

This is a part time permanent role where you will be working 22.5 hours a week.

The starting salary will be £13,986 - £15,810 (£23,000 - £26,000 full time equivalent) depending on experience.

**The role**

As a **Scheme Officer** you will be part of a small team ensuring that our Housing for Older People Schemes are safe, compliant and an enjoyable place for our customers to live. You'll take a proactive approach to health and safety, managing a programme of routine checks on the buildings and raising orders for works with our Property Services team.

You will work directly with our customers to ensure they have successful tenancies, answering and managing customer queries including signposting them to the wider team or external agencies. You'll be responsible for maintaining high quality notes and data in our customer and careline systems, managing a small caseload to achieve this.

**What we are looking for**:

- Experience of working in a housing environment
- An understanding of the importance of building safety and compliance
- Excellent customer service and people skills
- Strong administration and time management skills
- Experience of using computer systems, for example Microsoft Office
- The ability to establish, develop and maintain effective working relationships with work colleagues, contractors and partnering agencies
- A full UK driving licence and access to your own transport.

**What we can offer you**

As a member of the Island's Locality Team you'll be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available

**About us**

Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.

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