Employee Relations Advisor

4 weeks ago

Peterborough, United Kingdom Bridge of Hope Full time

The Role & Key Responsibilities

**Job Title: Employee Relations Advisor**

**Location: Peterborough (Hybrid working)**

Are you a HR professional with experience of working employee relation cases within a Manufacturing, Haulage or Factory/Warehouse environment? Do you enjoy handling multiple case loads and supporting managers with ER matters? If so, we have a fantastic new opportunity waiting for you at AB Agri

Working within a small team, this role is integral to the continued development of our People & Performance function at AB Agri, the Employee Relations Advisor will take responsibility for ER cases across AB Agri globally operating fair and consistent processes in line with AB Agri policies, taking into consideration the different cultures and nuances of the business units.

A second critical part of the role will centre around employee communications and knowledge, this will take the form of maintenance of policies as well as creating and maintaining content for the employee knowledge base supporting our global employees.

As well as managing cases you will also be involved with other ad hoc HR projects centred around employee wellbeing, clarity of AB Agri processes and policies.

**What you'll be doing**:

- Provide practical, expert first line support to Managers around Employee Relations matters.
- Work end to end employee relations cases following legislation and policy including investigations, hearings, consultation, appeals and tribunals related to disciplinary, grievance, redundancy, restructures, settlements, absence management, TUPE transfers and flexible working as examples.
- Support and coach line managers to support ER cases (in some business units including verbal warnings and counselling).
- Advise and operate in employee relations across Europe with opportunity to expand to other countries globally.
- Manage and develop policies and procedures in accordance with legislation across all locations.
- Create and maintain content in the employee knowledge base for a global audience across different entities.
- Work with feedback to encourage use of self-service knowledge articles and policies.
- Understand and translate AB Agri policy for managers and employees.
- Manage queries empathetically in a timely manner.
- Use occupational health services, writing referrals and using outputs appropriately as part of ER work.
- Use relevant HR systems to track case progress and monitor the case, as well as see pertinent employee details.
- Manage ER and HR related projects.

**What you'll bring**:

- Experience managing a varied ER caseload within a professional and manufacturing workforce.
- Experience working in ER across Europe.
- A solid understanding of GDPR and best practice.
- Comfortable and confident in writing and amending policy.
- Confident in creating easily digestible and understandable knowledge base articles for varied audiences.
- An ability to translate policy for managers and employees.
- Ability to meet multiple competing priorities and ensure appropriate outcomes for all.
- Change management processes.
- Experience managing cases within disciplinary, grievance, redundancy, restructures, settlements, absence management, TUPE transfers and flexible working etc.
- Experience using ServiceNow and SAP SuccessFactors, a beneficial not essential.
- Ability to influence across levels of the organisation.
- Positive stakeholder management will also be required.

A clear understanding of ER practice and legislation will be required as well as an ability to quickly build respect and trust with employees. Experience working in ER in manufacturing, haulage or factory environments is required.

About The Company

**Rewarding your passion**

When you join us, you'll do meaningful work and be rewarded fairly for it. From annual salary reviews and incentive bonus, ongoing career development and enhanced family, financial and wellbeing benefits - these are just some of the ways we reward you - from day one.

**About us**

We’re AB Agri, part of Associated British Foods (ABF plc) and we’re passionate about feeding the world responsibly and affordably by making quality animal feed, creating nutrition and technology-based products, and offering data services for the agri-food industry. What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together we’re building a fair, innovative and inclusive culture.

**Application Notes**

**Agencies and media sales**

AB Agri group politely requests no contact from recruitment agencies or media sales. We don’t accept speculative CVs from recruitment agencies nor accept the fees associated with them.

  • HR Advisor

    4 weeks ago

    Peterborough, United Kingdom The Deepings Practice Full time

    Version 1 070622 **JOB DESCRIPTION** **JOB TITLE**: HR Advisor **HOURS**:Full time 37 hours **ANNUAL LEAVE**:28 days plus pro rata bank holidays. Increasing to 30 days after two years **PLACE**:Based at the Market Deeping Surgery **RESPONSIBLE TO**:Practice Manager and The Partners **Job Purpose** - To provide advice and support to Line Managers on...

  • HR Advisor

    1 month ago

    Peterborough, United Kingdom The Best Connection Employment Group Full time

    CIPD level 3 qualification would be preferred but is not essential. This role would suit an experienced HR Advisor who has excellent communication, attention to detail and organisational skills and will also be confident in decision making in line with current legislation. Previous experience of working within a HR role is essential. **The HR Advisor will...

  • Parts Advisor

    4 weeks ago

    Peterborough, United Kingdom Taskmaster Full time

    Parts Advisor Taskmaster Resources are looking to recruit Parts Advisor on behalf of our client based in Peterborough. Duties: * Answering inbound calls. * Taking orders from customers over the phone. Skills: * Must have knowledge of cars and their mechanical parts etc. * Strong communication and interpersonal skills. * Active listening...

  • Parts Advisor

    5 days ago

    Peterborough, United Kingdom Taskmaster Full time

    Parts Advisor Taskmaster Resources are looking to recruit Parts Advisor on behalf of our client based in Peterborough. Duties: * Answering inbound calls. * Taking orders from customers over the phone. Skills: * Must have knowledge of cars and their mechanical parts etc. * Strong communication and interpersonal skills. * Active listening...

  • Telesales Advisor

    1 day ago

    Peterborough, United Kingdom Command Recruitment Full time

    Telesales Advisor £35,000+ OTE Great growing company Excellent training and Progression Our client is a growing and well-established company. As a Telesales Advisor, you will provide great customer service to all our customers and promote their excellent product range so they can find a suitable warranty for their vehicle. We are looking for a driven...

  • Parts Advisor/Aftersales Advisor

    1 week ago

    Peterborough, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Monday - Friday, 12pm - 8pm, 1 in 3 Saturdays Fantastic benefits package that includes: Previous motor trade parts knowledge A full uk Driving licence is required Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Service,...

  • Telesales Advisor

    18 hours ago

    Peterborough, United Kingdom Command Recruitment Full time

    Telesales Advisor£35,000+ OTEGreat growing companyExcellent training and Progression Our client is a growing and well-established company. As a Telesales Advisor, you will provide great customer service to all our customers and promote their excellent product range so they can find a suitable warranty for their vehicle. We are looking for a driven...

  • Customer Service Advisor

    1 month ago

    Peterborough, United Kingdom Adecco Full time

    **Customer Service Advisor** **£10.42ph** **Mon to Fri - 8:30am - 5pm** **Peterborough** **Start ASAP - temp to perm** Our client in Peterborough is looking for a customer service advisor to join their team on a temp to perm basis. As a customer service advisor, you will be dealing with enquiries relating to home delivery orders and your main...

  • Technical Services Advisor

    1 month ago

    Peterborough, United Kingdom Peterborough City Council Full time

    **Job Summary**: Contract Type: Permanent Working Hours: Full time Advert Start Date: 27/11/2023 Advert End Date: 17/12/2023 23:59 Employment Location: Sand Martin House, Peterborough **Salary**: £24,294 - £26,421 Weekly Hours: 37 Vacancy ID: 105651 Closing date: 17 Dec **Further Information**: Technical Services Advisor for Planning and Building...

  • Parts Advisor

    1 week ago

    Peterborough, Cambridgeshire, United Kingdom Octane Recruitment Full time

    Parts Advisor Vacancy - DunstableSalary: Negotiable on experienceWorking hours: Monday - Friday, 12pm - 8pm, 1 in 3 Saturdays OC17341 My client is recruiting for an experienced Parts Advisor for their site in Dunstable. Fantastic benefits package that includes: Great working conditions Pleasant workforce Role: Parts advisor To Speak with customers and...

  • Complaints Advisor

    16 hours ago

    Peterborough, United Kingdom The Recruitment Co. Full time

    Job Title: Complaints AdvisorSalary: £25,000 per annumLocation: Peterborough (PE2)Start Date: May 2024As a Complaints Advisor in the financial services industry, you will be responsible for managing and resolving customer complaints efficiently and effectively. Your primary objective will be to ensure that all customer grievances are addressed promptly...

  • Vehicle Parts Sales Advisor

    5 days ago

    Peterborough, United Kingdom Taskmaster Full time

    Vehicle Parts Sales Advisor Taskmaster Resources are looking to recruit Vehicle Parts Sales Advisor on behalf of our client based in Peterborough. Duties: * Process parts requests. * Cross reference using a multitude of referencing parts platforms. * Handling customer enquiries. * Answering general enquiries and contacting customers to convert...

  • Health, Safety and Wellbeing Advisor

    2 weeks ago

    Peterborough, United Kingdom MWH Treatment Full time

    MWH Treatment is looking to strengthen their SHEQ team with a Health Safety and Wellbeing Advisor for our Anglian Water framework. Based throughout the Anglian region we are looking for someone who will fulfil the day-to-day H&S duties, and to contribute to the management and development of the regional safety strategy. As our new Health, Safety and...

  • Advisor Manager

    1 month ago

    Peterborough, Cambridgeshire, United Kingdom Praise Consultancy Limited Full time

    com 002268 Senior Manager /Advisor – Procurement Advisory required in the UK salary negotiable. Our client is a strategic management consulting organisation providing the best in class advisory, transformation and benchmarking consultancy to global enterprise clients. An opportunity for a Senior Manager / Advisor within the Procurement executive...

  • Vehicle Parts Sales Advisor

    4 days ago

    Peterborough, United Kingdom Taskmaster Full time

    Vehicle Parts Sales AdvisorTaskmaster Resources are looking to recruit Vehicle Parts Sales Advisor on behalf of our client based in Peterborough.Duties: * Process parts requests. * Cross reference using a multitude of referencing parts platforms. * Handling customer enquiries. * Answering general enquiries and contacting customers to convert quotes to sales....

  • Safety Advisor

    1 month ago

    Peterborough, United Kingdom Malone Group Full time

    **Malone Group** is an established engineering and safety services company specialising in delivering complex projects for companies in the food & beverage, pharmaceutical and utilities sectors. **The Safety Advisor** will be responsible for providing support to the Regional Safety Manager, supporting our customer’s projects. This often includes Principal...

  • Vehicle Parts Sales Advisor

    3 days ago

    Peterborough, Peterborough, United Kingdom Taskmaster Full time

    Vehicle Parts Sales Advisor Taskmaster Resources are looking to recruit Vehicle Parts Sales Advisor on behalf of our client based in Peterborough. Duties:Process parts requests. Cross reference using a multitude of referencing parts platforms. Handling customer enquiries. Answering general enquiries and contacting customers to convert quotes to sales....

  • Vehicle Parts Sales Advisor

    3 days ago

    Peterborough, United Kingdom Taskmaster Full time

    Vehicle Parts Sales Advisor Taskmaster Resources are looking to recruit Vehicle Parts Sales Advisor on behalf of our client based in Peterborough. Duties: Process parts requests. Cross reference using a multitude of referencing parts platforms. Handling customer enquiries. Answering general enquiries and contacting customers to convert quotes to sales....

  • Parts Sales Advisor

    4 days ago

    Peterborough, Cambridgeshire, United Kingdom Taskmaster Full time

    Vehicle Parts Sales Advisor Taskmaster Resources are looking to recruit Vehicle Parts Sales Advisor on behalf of our client based in Peterborough. Answering general enquiries and contacting customers to convert quotes to sales. * Providing information on mechanical, body and electrical parts from cars and other vehicles. Applicants need to be...

  • Inside Sales Advisor

    1 month ago

    Peterborough, United Kingdom Coloplast Full time

    **Location**: Peterborough, East Anglia, GB **Job Family**: Consumer **Country/Region**: United Kingdom Inside Sales Advisor Our Wound Care division is looking for an Inside Sales Advisor to deliver customer care and lead generation expertise together to support the delivery of the division’s revenue growth. You will be required to qualify Customer...