Accommodation Office Administrator

7 months ago


Manchester, United Kingdom The University of Manchester Full time

Residential Services offers accommodation for over 8500 students across 3 main residential sites, our diverse population includes those attending a course in preparation for university study, undergraduates and postgraduates from both the UK and other parts of the world. In addition we offer a range of accommodation options during the summer vacation period for both students and conferences.

A vacancy has arisen within the Accommodation Office Team for an Administrator to work within our busy office environment, reporting to the Accommodation Office Manager the post holder will provide front line administrative support for business critical activities. The Accommodation Office Administrator role also provides first point of contact for all enquiries - internal and external - coming into the Accommodation Office.

The post holder will primarily work Monday to Friday, but some weekend working will be required as business demands.

To be part of our team you need to be friendly, welcoming and responsive to customer needs, providing excellence in Customer Service at all times with a ‘can do’ attitude.

Sound written and verbal communication skills are essential attributes for this role, along with a good understanding of IT-based systems, with an ability to develop and effectively manage administration procedures as well as experience within a busy office environment.

**What can you expect in return**

The University will actively foster a culture of inclusion and diversity and will seek to achieve true equality of opportunity for all members of its community.

**What you will get in return**:

- Fantastic market leading Pension scheme
- Excellent employee health and wellbeing services including an Employee Assistance Programme
- Exceptional starting annual leave entitlement, plus bank holidays
- Additional paid closure over the Christmas period
- Local and national discounts at a range of major retailers

As an equal opportunities employer we welcome applicants from all sections of the community regardless of age, sex, gender (or gender identity), ethnicity, disability, sexual orientation and transgender status. All appointments are made on merit.
- Our University is positive about flexible working - you can find out more _here_

Hybrid working arrangements may be considered.

Any CV’s submitted by a recruitment agency will be considered a gift.

**Enquiries about the vacancy, shortlisting and interviews**:
Name: Paul Burns

**General enquiries**:
**Technical support**:
**Please see the link below for the Further Particulars document which contains the person specification criteria.


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