Onsite Accommodation and Welfare Officer

3 weeks ago

Manchester, United Kingdom INTO University Partnerships Full time

**Onsite Accommodation and Welfare Officer**

**Location**:INTO Manchester

**Salary**:£25,853- £33,098 depending on experience

**Contract Type**:Full time-Permanent

**INTO’s mission: Transforming international student academic and career success through exceptional university partnerships.**

INTO Manchester is currently looking to recruit an enthusiastic Accommodation Officer to join their Accommodation and Welfare team.

The Onsite Accommodation Officer will provide a supportive and friendly environment in accommodation for INTO Students and to ensure that the accommodation is kept in good order.

Your actual working hours may vary depending on the needs of the business but will mainly fall between 5pm and 6am on a rota basis 7 days a week. And as and when necessary, you will participate in a rota to work onsite and/or on-call during holiday periods, such as Christmas, and Easter Bank holidays.

This is an exciting role where you’ll have a wide scope of responsibilities and no two days are the same.

You will welcome students on arrival and respond to student needs outside of office hours; assist in signposting as required.

You will assist in delivering a thorough and diverse social programme for students and foster a community spirit in the residences supported by the INTO residential tutors.

You will also assist the INTO Manchester teams in following up with students who have poor attendance, welfare issues or have called in sick.

You will monitor Under 18’s in residence in line with INTO Manchester’s Child Protection Policy, ensuring they are in their rooms after curfew hours and follow up if anyone is not on site; and receive and record appropriate authorisation for Under 18s wishing to spend time away from accommodation.

**About you**:
This is a students facing role where you’ll need to be approachable and have the ability to deal with a wide range of people from different backgrounds.

You will need to be comfortable working night shifts.

You will have excellent spoken and written communication skills.

You will have strong observational skills and problem solving abilities.

You will be Committed and responsible for promoting and safeguarding the welfare of children and young adults.

**About INTO Manchester**

Established in 2008, the INTO Manchester Centre is in the heart of one of the most popular cities in the world. In an impressive former Edwardian Cotton Mill, now converted into offices and teaching space.

Academic programs at INTO Manchester are validated by the Northern Consortium (NCUK). The high-quality programs are designed to prepare students for success at The University of Manchester or Manchester Metropolitan University.

Within the centre, students benefit from modern facilities including a learning resource centre, silent study areas, computing suites, an admissions and accommodation office, and social areas. Classrooms are well equipped with interactive whiteboards, which create dynamic learning environments.

**Location**: Bridgewater House, 58/60 Whitworth Street, Manchester, M1 6LT.

**We Grow Together**

At INTO, we’re in the business of growth. From school to university. From home to somewhere new. From dreams to career plans to long-awaited first days. And we believe growth isn’t just for students - it’s for our people too.

At INTO, growth means opportunities to feed your curiosity, to develop your skills and your career. It means staying true to our start-up soul, boldly saying “yes” and constructively saying “no”. It means building deeper relationships. And it means playing your part in our wonderfully diverse international community. Our dedication to growth - for students, our university partners and agents, for each other, and for ourselves - sets us apart. It’s what makes INTO a uniquely rewarding place to be, and to make a difference.

At INTO, we grow together.

**Job Types**: Full-time, Permanent

**Salary**: £25,853.00-£33,098.00 per year

Ability to commute/relocate:

- Manchester City Centre, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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