Emea Quality and Compliance Lead
6 months ago
Do you want to develop your career in a leading global automotive company that cares about its local communities and the global environment?
Do you want to be part of an automotive leader that produces clean and efficient products with a shared goal of carbon-free combustion?
They are recruiting a Quality and Warranty Manager to spearhead their efforts in maintaining consistent standards and exceeding customer expectations.
With a competitive salary ranging from £52,000 to £62,000, along with enticing benefits including an 8% bonus, 25 days of holidays, up to 9% employer contributions, health cover, and a hybrid working model allowing you to be office-based two days a week, this opportunity is one not to be missed
Key Responsibilities:
Quality and Warranty:
- Customer Satisfaction Champion: Address and resolve customer complaints efficiently, ensuring satisfaction and escalation when necessary.
- Supplier Quality Assurance: Evaluate and manage suppliers to ensure the quality of delivered products and processes, implementing corrective actions as needed.
- Collaborative Leadership: Work closely with cross-functional teams to address engineering concerns, manage warranty costs, and lead a dedicated warranty team towards success.
Continual Improvement:
- Process Enhancement: Drive continuous improvement initiatives through value stream analysis and implementation of Standard Work, achieving targeted savings and efficiencies.
Environmental Compliance:
- Regulatory Adherence: Oversee compliance with environmental regulations within EMEA, allocating responsibilities accordingly.
General:
- Problem-solving Expertise: Prioritise issues and facilitate rapid problem-solving using Lean Six Sigma methodologies.
- KPI Management: Ensure systematic control and improvement of key performance indicators, including defects, supplier performance, customer complaints, and warranty expenses.
What We're Looking For:
- Creative thinking and adept problem-solving skills.
- Excellent interpersonal and communication abilities.
- Strong multitasking skills, delivering results in a fast-paced environment.
JSL - Recruitment...The right way.
Specialists in:
- Automotive Aftermarket Recruitment
- Sales and Marketing Recruitment
- Senior Appointments and Executive Search
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