Quality and Warranty Administrator
5 months ago
Are you looking to join a company that is leading the automotive evolution?
Do you want to be a pivotal part of the quality team?
Do you want the flexibility to be able to work on a hybrid basis?
We are recruiting for a Quality and Warranty Administrator for a multinational automotive technology company that is leading the field in carbon-free combustion.
As part of the dynamic quality team, you will play a crucial role in maintaining the warranty and quality systems. You will ensure that all customer warranty and quality cases are processed on time and accurately.
What they are offering:
- A basic salary of £30,000 - £35,000.
- Bonus of 8%
- Additional 6% employer contributions (capped at 9%)
- 25 days holidays
- Hybrid working. 2 days office based, 3 days remote.
The role:
- Receive and review warranty and quality cases.
- Verify the validity of warranty and quality cases.
- Ensure timely processing of warranty and quality cases.
- Issue credit notes directly to customers where applicable.
- Communicate effectively with customers and colleagues, maintaining good relationships.
- Be able to demonstrate sound judgement and analytical decision-making.
- Generate reports using predefined methods for management review when requested.
What we’re looking for:
- Previous experience within an automotive warranty controller or quality control role.
- Basic automotive product knowledge is preferred but not essential.
- Experience of using DMS, Tec Doc and SAP systems preferred but not essential.
- Strong communication and interpersonal skills, with an ability to build positive relationships both internally and externally.
- Works on own initiative but also contributes positively when working as a team.
- Excellent attention to detail.
- Strong multi-tasking skills and ability to deliver results in a fast-paced and dynamic environment.
- Willingness to learn and develop.
JSL - Recruitment...The right way.
Specialists in:
- Automotive Aftermarket Recruitment
- Sales and Marketing Recruitment
- Senior Appointments and Executive Search
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