Technical aftersales administrator

2 weeks ago


Warwick, United Kingdom Brellis Recruitment Ltd Full time

Technical Aftersales Administrator (7 months FTC)

We are working with a well-established, exciting and inspiring organisation based in Warwick to join as Technical Aftersales Administrator on a 7 months fixed-term contract.

As a Technical Aftersales Administrator, you play a crucial role in our team, providing essential support in administration, invoicing, and managing product support requests. This is a 7-month Fixed-Term Contract position where you will be the central point of contact for both customers and Field Service Engineers. Your responsibilities include ensuring efficient administrative processes, maintaining accurate CRM records, and facilitating timely invoicing.

Responsibilities of Technical Aftersales Administrator:

  • Proactively manage and streamline departmental administration for enhanced efficiency.
  • Send out and complete all job cards for Field Service Engineers promptly.
  • Ensure timely ordering of parts as per job sheet requirements.
  • Action customer invoices within the set Service Level Agreements (SLA).
  • Update and maintain accurate CRM records to reflect the latest information.
  • Develop and maintain a competent level of knowledge regardingproducts and spare parts.
  • Complete a range of administrative tasks to support the Technical Support Team.
  • Utilize all available resources to source the required information for queries and tasks.
  • Commit to delivering exceptional customer service by prioritizing the customer in all aspects of your work.
  • Ensure strict adherence to the internal Group Quality Process.
  • Communicate the outcomes of all support requests back to the customer in a clear and timely manner.

Requirements of aTechnical Aftersales Administrator:

  • Proven experience in administration, preferably in a technical or aftersales support role.
  • Strong organizational and multitasking abilities.
  • Familiarity with CRM systems and proficiency in general office software.
  • Excellent communication skills, both written and verbal.
  • Ability to work collaboratively within a team and support multiple departments.

INDH



  • Warwick, United Kingdom Brellis Recruitment Full time

    Technical Aftersales Administrator (7 months FTC)We are working with a well-established, exciting and inspiring organisation based in Warwick to join as Technical Aftersales Administrator on a 7 months fixed-term contract.As a Technical Aftersales Administrator, you play a crucial role in our team, providing essential support in administration, invoicing,...


  • Warwick, United Kingdom GEBERIT Full time

    **MAIN TASKS**: You'll be a vital part of the support team dealing with invoicing and product support requests and will be a key point of contact for customers and field service engineers on a wide range of administrative requests. You'll be responsible for updating CRM records and ensuring that customer invoices are actioned within SLA's and be committed to...

  • Aftersales Advisor

    6 months ago


    Warwick, United Kingdom Allen Motor Group Full time

    Allen Motor Group are currently looking to employ an Aftersales Advisor to join our Ford dealership in Warwick. Using your fantastic customer experience skills, you will keep the customer informed and consultant on their vehicles serving, answering any questions or queries they may have. This is a full-time permanent position, **Monday to Friday 8.00am to...


  • Warwick, United Kingdom MSX INTERNATIONAL Full time

    **Network Aftersales Coach** **Up to £45,000 per year** **Permanent** **40 hours per week, Monday-Friday** **Field-based, Leeds/York area** **Do you have a passion for automotive aftersales?** **Do you want to be part of a new project?** **MSXI has the job for you!** MSX International is looking for a high-performing Network Aftersales Coach, to...


  • Warwick, United Kingdom MSX INTERNATIONAL Full time

    **Network Aftersales Coach** **Up to £45,000 per year** **Permanent** **40 hours per week, Monday-Friday** **Field-based, Worcester/Hereford/Newport area** **Do you have a passion for automotive aftersales?** **Do you want to be part of a new project?** **MSXI has the job for you!** MSX International is looking for a high-performing Network...


  • Warwick, United Kingdom MSX International Full time

    Network Aftersales Coach Up to £45,000 per year Permanent 40 hours per week, Monday-Friday Field-based, Leeds/York area Do you have a passion for automotive aftersales? Do you want to be part of a new project? MSXI has the job for you! MSX International is looking for a high-performing Network Aftersales Coach, to support...


  • Warwick, United Kingdom Siemens Energy Full time

    The Technical Data Services Team is looking for an innovative, enthusiastic, and versatile Sharepoint Administrator to manage the Siemens-Energy AGT technical organization's SharePoint environment, including design of physical and logical architecture, performance tuning, and ongoing system refinement. Reporting to the Head of Technical Services, this is a...


  • Warwick, United Kingdom National Gas Full time

    **Technical Administrator - Warwick - Permanent - £30,378**: **About the role**: - You're a great Administrator. You're well organised and you have an eye for detail. As a Technical Administrator you know what it takes to provide support whilst making sure our suppliers are paid accurately and on time. Why not come and put your skills to use, and join us...


  • Warwick, United Kingdom National Grid Full time

    **About the role**: **We are looking for a Technical Administrator to join our Customer Connections (CC) team based in our head office in Warwick working on a hybrid basis.** Working within the Performance Execution Team in Customer Connections, you will be supporting all the administrative tasks that need to be completed throughout the project lifecycle...

  • Service Administrator

    6 months ago


    Warwick, United Kingdom Sytner Group Full time

    **About the role** Sytner Warwick is looking to recruit a Service Administrator to join their fantastic Aftersales Department. This role is a critical part of the running of a successful Service Department, you will support both the Service Manager and Service Advisors to ensure customers receive the best service. Working as a Sytner Service Administrator...


  • Warwick, United Kingdom Inform Recruitment Ltd Full time

    Inform Recruitment is supporting GFA UK Ltd - a supplier of door drive and control equipment to the UK industrial door market. GfA is a leader in its industry, and it's down to the excellent level of service they deliver. They value their employees and recognise hard work, and in return, they will provide career development and progression where possible....

  • Administrator

    6 months ago


    Warwick, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Automation **Function**: Administration **Contact**: Ellie Ebbage **Phone**: *** **01384 446118** **Duration**: Contract **Job Ref**:66253 - Job details**Business Planner - 39304** **Division: Vehicle Engineering** **Contract Position based at: Gaydon** **Rate: £18.06/hr Umbrella (Inside IR35)** **Position Description**: In your first few...

  • Technical Officer

    5 months ago


    Warwick, United Kingdom National Grid Full time

    **Technical Administrator - Warwick (Hybrid) - £38,779 - £45,662**: Join our dynamic team here at National Gas! We're looking for a Technical Administrator to join us and collaborate with diverse teams to drive success. In this role you will be communicating complex technical information clearly as well as managing administrative tasks ensuring a...


  • Warwick, United Kingdom MSX International Full time

    Administrative Assistant up to £35,000 per year (depending on experience) Permanent 40 hours per week, on-site Winsford Are you an administrative professional ready for new challenges? MSXI has the job for you! MSX International is looking for an Administrative Assistant (also called Academy Administrator) to support our IVECO...


  • Warwick, United Kingdom Axiom Software Solutions Full time

    **Job Description**: Preferred Requirements ServiceNow System Administrator Certification ServiceNow Implementation Specialist Certification Experience working with ServiceNow domains Primary Responsibilities include: Work very closely with ITMS Process Architect, Customer personnel, Business Analyst, IT support team and other technical team to ensure...

  • Technical Trainer

    2 weeks ago


    warwick, United Kingdom MSX International Limited Full time

    Technical Trainer Competitive salary Permanent, 40 hours a week Winsford, Cheshire Are you an experienced Truck Master Technician looking to move into training or currently a Technical Trainer looking for a new challenge? MSX International has the job for you! MSX International is looking for a talented Technical Trainer to join our small but busy...

  • Technical Trainer

    6 months ago


    Warwick, United Kingdom MSX International Full time

    Technical Trainer £38-43,000 per year (depending on experience) Permanent, 40 hours a week South East England/Midlands Are you an experienced Master Technician looking to move into training or currently a Technical Trainer looking for a new challenge? MSX International has the job for you! MSX International is looking for a talented...

  • HR Administrator

    5 months ago


    Warwick, United Kingdom Skewb Ltd Full time

    As a HR Administrator, you will be immersed in various aspects of human resources, gaining practical experience and contributing to the overall HR function. You will play a critical role in the management, administration, and optimisation of our HR systems. This position requires a high level of technical proficiency, attention to detail, and the ability to...


  • Warwick, United Kingdom Recruit Wealth Ltd Full time

    Recruit Wealth are delighted to be representing a highly successful, well known national Financial Planning business with offices throughout the UK. Our client now seeks to recruit several experienced Financial Planning Administrators to join their existing team in Warwick, these are newly created roles to boost additional headcount. The business is a...

  • Technical Trainer

    1 month ago


    Warwick, United Kingdom MSX INTERNATIONAL Full time

    Technical TrainerCompetitive salaryPermanent, 40 hours a weekWinsford, Cheshire Are you an experienced Truck Master Technician looking to move into training or currently a Technical Trainer looking for a new challenge?MSX International has the job for you! MSX International is looking for a talented Technical Trainer to join our small but busy team in our...