Compliance Administrator

3 months ago


Warwick, United Kingdom Warwick HR Full time

**Compliance Administrator,** **6-month Contract - £23,000**
This role is a 6 month contract to start 1st May

**The Company**:
Our client, based in Warwick, is a membership organisation comprising several divisions and a sector-leading professional awarding body. Members have to adhere to strict eligibility criteria and a code of practice and in turn, they provide resources, training, events, and professional services to support the thousands of estate, letting, and auctioneering agencies that are in membership.

**Job Purpose**:
The focus of the role is to effectively provide support to both the audit visit programme and disciplinary process, to assist in handling enquiries received by the Compliance Department and the monitoring of members to ensure their compliance with legal and regulatory obligations.

**Main Duties and Responsibilities**:
**Disciplinary Procedures**
- Log all new complaint correspondence and process Maintain the live case filing system and archive system.
- Assist in collation, maintenance and review of the various documents and information sources relating to the disciplinary/complaints process.
- Assist in meeting specified timescales for preparation of the necessary documentations for Disciplinary, Fitness Panel and Appeal Hearings

**Monitoring**
- Assist in monitoring member’s compliance with their legal obligations.
- Identify circumstances which may represent a risk for the client.
- Update the member database where necessary and take appropriate actions if agents remain in breach of legal and regulatory obligations.

**Disciplinary Administration**
- Sort and organise correspondence received and generated by the department on a daily basis
- Ensure that correspondence is replied to in a timely manner within departmental target periods.
- Assist with the maintenance of accurate membership and organisation records on the membership database
- Such other duties that may be requested by the Compliance Manager or Compliance Administration Team Leader from time to time to assist with the general functions of the Compliance Department.

**Audit Administration**
- Process communications received and generated by the department on a daily basis
- Provide support to the Audit Administrators in the timely opening and closing of cases within the CRM
- There are no lines reporting into this role and no budget responsibility.

**Key working relationships**
- Other members of the Compliance Team
- Complainants and Members

**Job Requirement / Skills**
- Excellent administration skills
- Ability to communicate clearly and effectively.
- Ability to work independently and as part of a team

**Education / Experience**:

- Previous experience of working in a self-regulatory organisation is desirable
- Previous experience of working with a CRM

**Job Type**: Contract

**Salary**: £23,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Application question(s):

- Do you have strong proven administration experience?
- Do you drive and have your own transport? (essential)
- Do you have strong IT Skills, with Word, Excel, PowerPoint, and CRMs?
- Are you comfortable with attention to detail and following procedures?

Work Location: Hybrid remote in Warwick



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