![Winn Group](https://media.trabajo.org/img/noimg.jpg)
Case Handler
2 months ago
**Winn Group**, home to _Winn Solicitors, On Medical_ and _On Hire_, is a leading North East business providing nationwide accident management and rehabilitation services for victims of non-fault accidents.
On Hire Limited, a market-leading, nationwide supplier of replacement vehicles and repair management solutions to victims of road traffic accidents.
We are recruiting for a Case Handler to deal with direct instructions from Winn Solicitors Ltd. Arranging the provision of credit hire, credit repair and credit recovery and storage services.
**Core Business Hours**: From 8am to 8pm Monday to Sunday (40 hours per week)
**Employee Benefits**:
- **Annual salary review**:
- **22 days holiday, plus bank holidays, and an additional birthday holiday**:
- **Three-day bonus holiday for full attendance**:
- **Additional holidays for long service**:
- **Training, development and career progression opportunities**:
- **Fully funded recognised training and qualifications**:
- **Employee discount scheme**:
- **Company social events**:
- **Employee Assistance Confidential Helpline**:
- **Death in service insurance (3x salary)**:
- **Staff referral bonus scheme**:
- **Annual flu jab and eye care scheme**
- Taking Instruction from clients to arrange a suitable booking in date for repairs and hire
- Arranging urgent recovery of vehicles of safe storage
- Managing a caseload and keep up to date on tasks by prioritising urgent instructions
- Review defendant evidence to provide rebuttal Reponses to support the recovery of credit hire charges
- Assessing the clients need for hire
- Liaise with body shops to agree standard rates and make repair arrangements
**Person Specification**:
- High attention to detail and accuracy
- Time Management and Organisation skills
- Experience of working towards deadlines and performance objectives
- Ability to work effectively within a team
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: £21,673.60 per year
**Benefits**:
- Casual dress
- Flexitime
- On-site parking
- Referral programme
- Sick pay
Schedule:
- Day shift
- Flexitime
Supplemental pay types:
- Bonus scheme
Ability to commute/relocate:
- NEWCASTLE UPON TYNE: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Flextime
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