Pts Contact Centre Agent

Opportunities have arisen for the position of a PTS Contact Centre Agent within the Northwest Ambulance Patient Transport Service based in their PTS Contact Centres. We are looking for dynamic individuals who work well within a team, have excellent listening, communication, and customer service skills, and thrive in a fast moving and at times, challenging...

INDTEM **Contact Centre Agent - Fraud Department - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their...

We are delighted to be partnering with an employer based in Liverpool City Centre as they seek to add Part-Time Customer Service Advisors to their team. Hours - Monday-Friday 1:30pm-6:30pm Pay Rate - £11.44 per hour plus bonus and commission Responsibilities - Customer Service Advisors are required to make outbound calls to our existing contact base...

Neway are looking for a Contact Centre Officer to join our client based with Liverpool City Council. This role is starting 11th Dec, working Monday to Friday between 10am to 4:30pm (31.5 hours) a week. Initially for a 3 month contract that will be extended after review. Pay Rate is £12.71 p/h PAYE As a Customer Services Advisor you will be dealing with...

**Contact Centre - Team Leader** **Birmingham** **£25,000k** **37.5 Hours per week : Monday-Sunday (Rota between 8am-8pm)** **Are you looking for a new challenge?** **Are you confident to lead a team of agents within a fast paced environment?** You have previous experience of working within a contact centre dealing with the financial industry. You have a...

Thriving Business - Progression Opportunities **About Our Client**: For more than 30 years, your new company offers innovative services. The company has a very loyal customer base and sells products through multiple channels This is an exciting opportunity to join a thriving, busy team. Whilst leading your team, responsibilities will include: - Own and...

_Reporting:_ Reports to the Contact Team Manager - Office Locations:_ Liverpool, Hoylake and Heswall - Overall purpose:_ To become a Welcome Team Adviser in our Contact Team, who's role it is to provide a helpful and quality service for new and existing client's and contacts. It's really important for our advisors to understand the needs of who is making...

Job Title:Contact Centre Skills TrainerAbout the Role:We are seeking an experienced Contact Centre Skills Trainer to deliver accredited pre-employment qualifications in Contact Centre operations up to Levels 1 and 2. The successful candidate will have a strong background in teaching, training, or assessing within a contact centre environment.The ideal...

**Fraud (Financial Crime) Contact Centre Agent - Banking** We are currently working with a bank who are looking to hire multiple Customer Service Agents on an interesting and exciting contract answering fraud and general banking enquiries. This is a great opportunity for anyone that is looking to work for a Tier 1 UK retail bank and progress their career...

We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...

We are currently hiring for a call centre agents to support our clients legal practice in Liverpool. This is an excellent opportunity for the right person who may have strong customer service experience in person or over the phone. This is a full-time office based role. Existing experience of claims would be ideal but not essential. If you have call centre...

Reporting: Reports to the Contact Team Manager Office Locations: Liverpool, Hoylake and Heswall Overall purpose: Key accountabilities: - To be the first point of contact for our clients - Deliver the highest quality customer service - To be able to handle high volume of calls as expected in a contact centre environment - Support the needs of the...

About the Job:We are looking for a highly motivated and experienced Customer Service Training Professional to join our team as a Contact Centre Skills Trainer. As a trainer, you will play a crucial role in delivering accredited pre-employment qualifications in Contact Centre operations up to Levels 1 and 2.The successful candidate will have a strong...

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors. Job Title: Contact Centre Trainer Assessor Location: Remote with occasional classroom-based delivery Salary: £30,000 + bonus potential Type: Full Time, Permanent Essential Criteria: * Must hold a recognised Assessor award (D32/33, A1, CAVA or TAQA). * Must...

Contact Centre Tutor / Trainer RoleCV-Library is looking for an experienced Education and Skills Trainer to join our team. As a Contact Centre Tutor / Trainer, you will be responsible for delivering accredited pre-employment qualifications in Contact Centre at Levels 1 and 2.ResponsibilitiesDeliver training online and in groups, focusing on Maths, English,...

**Title: Contact Centre Team Member** **Location: Bootle, Liverpool** **Salary: Basic £20k to £22k depending on experience + bonus scheme** **What is the role?** **Due to consistent and continued growth, we have several exciting opportunities to hire a number of customer focused and results driven Customer Service Advisors to join our service contact...

Swan Family Centres Limited is seeking a skilled Child Contact Centre Worker to deliver high-quality services to vulnerable children and families. As a key member of our team, you will play a critical role in supporting children's well-being and promoting positive relationships within families.Responsibilities:Provide expert support to families during...

We have an excellent opportunity for a Customer Service Agent to join a large pensions provider in Liverpool city centre, assisting with day to day enquires regarding their pension account.  Role Summary You will be supporting pension account holders with day-to-day queries regarding their account and pension. You will handle up to 40 calls a day...

**Contact Centre - Trainer** **Liverpool** **£20,000 - £25,000 per year** **Are you looking for a new challenge?** **Are you confident to coach and train a team of agents within a fast paced environment?** You will coordinate any client or internal driven training across the site. You will act as first point of contact for all new starters and conduct...

I'm recruiting a Contact Centre Consultant for a Public Sector contract - as above this an urgent requirement and therefore we're looking for someone to start asap without long notice periods. The initial contract will run until the end of August - however it is highly likely to be extended for a much longer period. Role requirements and details are below...