Lending Support

7 months ago


Fleet, United Kingdom CHL Mortgages Full time

**Description**:
An opportunity to join an established and growing Lending department with a focus on in delivering best in class lending service and lending decisions. Every colleague is empowered to take ownership of their work to proactively achieve the best outcomes for our customers.

The Lending Support will be working in a fast-paced environment, providing the link between our broker partners and all CHL internal departments, particularly the new business operations team and sales. The Broker Support will handle telephone and written enquiries from intermediaries and deal with all administration processes to ensure new and continued business is secured and progresses effectively.

**Key Responsibilities**:

- Provide a prompt, efficient and personalised service to clients
- Go out of way to ensure that Intermediary needs are met and strive to offer a high quality of service to the Intermediary
- Handle telephone and written enquiries from intermediaries and deal with all administration processes to enable new and continued business
- Liaise with intermediaries to obtain outstanding information within agreed timelines and ensure proactive pipeline management
- Ability to work within a team and be organised in all processes
- Ability to share workload and share ideas to improve processes further

**Skills Knowledge and Expertise**:

- Good understanding of broker & sales
- Good understanding of the mortgage process
- Experience of working in financial services (desirable)
- Ability to work within a team and be organised in all processes
- Problem solver
- Advanced Excel experience
- Intermediate Microsoft Word

**Benefits**:

- 25 days holiday per annum
- Up to 15% annual discretionary bonus based on performance
- Company pension scheme - up to 9% company contribution
- 1 x Paid charity days
- Cycle to work scheme
- Charity payroll giving
- Long service awards and extra holiday
- Healthcare cash plan
- Life assurance cover x 4
- Online discounts and gym memberships
- Enhanced paternity and maternity pay
- Access to Smart Hive by Bravo Benefits giving you full access to all your benefits + additional discounts

**About CHL Mortgages**:
CHL Group provides bespoke third-party loan servicing solutions for a variety of asset classes across the UK. The CHL Group consists of 3 companies, CHL Mortgages, CHL Mortgages for Intermediaries and Landmark Mortgages. We have vast experience in the UK mortgage market encompassing a range of services. We currently service c.30,000 of mortgage assets on behalf of third-party clients and manage several standby contracts for mortgage and bridging finance clients.

Founded in 1990 CHL Group has grown to over 180 colleagues with offices in Fleet, Hampshire and Skipton, Yorkshire. We have grown to become one of the market leaders in specialist mortgages and the Buy-to-Let markets.

We are always on the lookout for talented, dedicated and motivated colleagues to drive the business forward and provide the best outcomes for our clients, investors and customers. We provide an excellent benefit package, competitive salary and excellent work environments where colleagues can learn, develop and progress



  • Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    Role Summary:Fleet Mortgages is seeking a Senior Lending Policy Expert to join our underwriting team. The successful candidate will be responsible for maintaining and updating our lending policy, identifying areas for improvement, and recommending changes to our funders.As a key member of our underwriting team, you will work closely with sales, fraud, and...

  • Portfolio Manager

    2 weeks ago


    Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    Fleet Mortgages: A Leading Mortgage Lender:We are committed to delivering innovative and flexible mortgage solutions to meet the needs of our customers.Job Summary:The Senior Mortgage Underwriter plays a key role in supporting the business in underwriting complex mortgage cases and providing expert support.Key Responsibilities:Manual underwriting of...


  • Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    Job Description:We are seeking a highly skilled Mortgage Underwriter to join our team at Fleet Mortgages. As a key member of our underwriting team, you will be responsible for analyzing mortgage applications and providing recommendations to our funders.You will work closely with internal stakeholders, including sales and fraud teams, to ensure that all cases...

  • Credit Risk Analyst

    1 month ago


    Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    Job OverviewFleet Mortgages seeks an experienced Credit Underwriter to join their team in Fleet, Hampshire. The successful candidate will play a crucial role in supporting the business by reviewing mortgage applications and protecting against potential risks.We provide a comprehensive benefits package, including flexible working arrangements, generous...


  • Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    About the RoleAs a Credit Underwriter at Fleet Mortgages in Fleet, Hampshire, you will be responsible for providing critical support to the business by analysing mortgage applications and mitigating fraud risk.We offer a competitive package including flexible working hours, generous holiday allowance, non-contributory pension scheme, and a discretionary...


  • Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    About Fleet Mortgages:We are a leading mortgage lender, dedicated to providing innovative and flexible solutions to meet the needs of our customers.Job Description:The role of the Senior Mortgage Underwriter is critical in supporting the business in underwriting complex mortgage cases and providing expert support.Responsibilities:Underwrite complex mortgage...


  • Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    About the Role:This position supports various areas of the business by handling tasks such as underwriting, case referrals, policy adherence, and fraud prevention.The successful candidate will work closely with internal stakeholders to identify complex cases and provide recommendations for approval or exception. They will also be responsible for mitigating...


  • Fleet, Hampshire, United Kingdom Fleet Mortgages Full time

    Job Title:Senior Mortgage UnderwriterJob Overview:Fleet Mortgages is seeking a highly skilled Senior Mortgage Underwriter to join our team. As a Senior Mortgage Underwriter, you will be responsible for underwriting complex mortgage cases and providing expert support to the business.Key Responsibilities:Manual underwriting of portfolio and complex Buy-to-Let...

  • Credit Underwriter

    6 months ago


    Fleet, United Kingdom Fleet Mortgages Full time

    Job Title: Credit Underwriter Location: Fleet, Hampshire with hybrid working **Salary**: £35,000 - £45,000 **About Fleet Mortgages** Fleet Mortgages is a major player in the specialist Buy to Let Mortgage market and we are currently looking for a Credit Underwriter to join our Credit Risk team here in Fleet. **Who are we looking for?** We are looking...


  • Fleet, Hampshire, United Kingdom Stellar Select Limited Full time

    About the RoleThis Credit Underwriter position provides vital support across all areas of the business, from criteria and property queries to title issues, customer tracing, and Suspicious Activity Reports.The successful candidate will assist in maintaining and updating the lending policy by researching and recommending changes.You will work closely with...

  • Sales Administrator

    6 months ago


    Fleet, United Kingdom Fleet Mortgages Full time

    **Job Title**: Sales Administrator **Location**: Fleet, Hampshire **About Fleet Mortgages** Fleet Mortgages is a major player in the specialist Buy to Let Mortgage market. Due to rapid new business growth, we are looking for a Sales Administrator to join our Sales Team in Fleet, Hampshire. **Job Purpose** To provide technical expertise to our...

  • Underwriting Assistant

    6 months ago


    Fleet, United Kingdom Fleet Mortgages Full time

    Job Title: Underwriting Assistant Location: Fleet, Hampshire (hybrid after probation) **Salary**: £25,000 - £27,000 **About Fleet Mortgages** Fleet Mortgages is a specialist Buy to Let Mortgage lender based in Fleet, Hampshire. We have experienced rapid growth since our acquisition by Starling Bank in 2021 and therefore looking to further expand our...


  • Fleet, Hampshire, United Kingdom Stellar Select Limited Full time

    Job OverviewThe successful candidate will provide vital support to all areas of the business, from criteria, property queries, title issues, tracing customers, and Suspicious Activity Reports to fraud.About Our ClientWe are a Buy-to-Let specialist lender that has been leading the way since 2014.Our office space features prayer rooms, breastfeeding rooms, and...


  • Fleet, Hampshire, United Kingdom Stellar Select Limited Full time

    Job DescriptionThe successful candidate will provide vital support to all areas of the business, from criteria, property queries, title issues, tracing customers, and Suspicious Activity Reports to fraud.About Our Company CultureWe are a Buy-to-Let specialist lender that has been leading the way since 2014. Our company values diversity and inclusion, and we...


  • Fleet, United Kingdom Personnel Selection Full time

    The opportunity is based at our modern refurbished Fleet Head Office and you would be working the hours of 9am - 5pm, offering excellent benefits and an attractive salary of up to £35k. You will receive 25 days’ holiday, non-contributory pension, discretionary annual bonus up to 15% of salary, private healthcare, life assurance and income protection. We...


  • Fleet, Hampshire, United Kingdom Stellar Select Limited Full time

    Role SummaryWe are seeking a highly skilled Credit Risk Assessment Professional to join our team. As a key member of our team, you will play a vital role in supporting all areas of the business, from criteria, property queries, title issues, tracing customers, and Suspicious Activity Reports to fraud.About Our CompanyWe are a Buy-to-Let specialist lender...


  • Fleet, United Kingdom OSB Group Full time

    About the team: In this **brand new** role you will have the opportunity to support the Asset Management team in managing risk across the InterBay Asset Finance (IBAF) portfolio throughout the full loan cycle. The Asset Management Coordinator will instruct IBAF’s panel of third party inspection agents and auditors to ensure reports are completed in line...


  • Fleet, United Kingdom OSB Group Full time

    About the team: InterBay Asset Finance began in 2018 with a simple vision: to be a lender that unlocks business’ potential. Treating every case with respect, with the aim to take as much hassle away as possible. We are looking for a Customer Service Officer, with a background in Asset Finance to be part of our small, close-knit team at InterBay Asset...


  • Fleet, United Kingdom OSB Group Full time

    About the team: At InterBay Asset Finance, we began with a simple vision: to be a lender that unlocks businesses’ potential. Everything we do is geared towards making our products and services work for every broker and customer. We strive to provide outstanding customer service to everyone we interact with, and we value the strong, enduring relationships...

  • Collections Officer

    7 months ago


    Fleet, United Kingdom OSB Group Full time

    About the team: We are looking for a Collections Officer, with a background in Asset Finance to be part of our small, close-knit team at InterBay Asset Finance. You will play a crucial role in effectively managing and taking responsibility for the timely collection of asset finance arrears by maintaining a pro-active collections strategy to support IBAF’s...