Contact Centre Sales Enrolment Specialist

5 months ago


Remote, United Kingdom Higher Ed Partners (UK) LTD Full time

**Job description - Sales Enrolment Specialist**

HEP’s mission is to increase access to top quality and affordable higher education through the online delivery of instruction and help online students succeed.

Equality of opportunity is at the heart of everything we do. By helping people improve their lives, whatever their background and circumstances, we believe that affordable and high-quality higher education builds fairer and more equitable societies, unlocks the potential of individuals, helps harmonise skills gaps with the needs of the workplace, transforms employability rates and delivers a thriving global economy.

**About the Role**

**About You**

You will be an experienced Contact Centre or Sales Specialist - a self-motivated, resilient team player who thrives on hitting targets and achieving success and is experienced with high call volumes. You will be looking to join a Company who cares about you and your future career development, for a long-term career with HEP.

**Key Responsibilities include**:

- Follow up on assigned lead opportunities effectively and efficiently to maximise likelihood of quality students enrolling on a University course.
- Follow defined enrolment management processes with an impeccable follow through and utilisation of available tools and resources.
- Utilise business tools (Salesforce) to effectively track each interaction and progression of all leads.

*

**Key Experience/ Skills.**
- **2+ years of sales experience in a performance-oriented contact centre;**:

- Experience of high call volumes both inbound and outbound
- Computer and IT experience including CRM systems (Salesforce is highly desirable but not essential).
- Experience of working to and achieving KPIs and Targets.
- Experience of working in an omni-channel, fast-paced environment, with high outbound call volumes.
- Excellent soft skills including communication, time management, resilience, and teamwork.
- The ability to work fully remotely within the UK

**Personal Attributes**
- Looking for a long-term career, not just a short-term job.
- A passion for supporting customers to achieve their goals.
- Positive outlook
- Self-motivated
- Team Player

**Benefits**
- Work fully remote within the UK, or from our Brighton or London office if preferred.
- Starting salary of £26,000
- Attractive rewards and plan
- 24 Days Annual Leave + UK Bank Holidays
- Career/personal development opportunities through our innovative training portal.
- Enhanced Employer Pension Contributions at 6%
- Generous refer a friend scheme (T&Cs apply)
- HEP is a Disability Confident and equal opportunity employer. HEP evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic._

**Job Types**: Full-time, Permanent

**Salary**: £26,000.00

**Benefits**:

- Company pension
- Referral programme
- Work from home (Within the UK only)

Schedule:

- Monday to Friday (some weekend days may apply)

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Referral programme
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Education**:

- A-Level or equivalent (preferred)

**Experience**:

- Sales: 2 years (required)
- Salesforce: 1 year (preferred)
- Outbound calling: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: Remote

Reference ID: HEP - Sales Enrolment Remote


  • Contact Centre Agent

    5 months ago


    Remote, United Kingdom Higher Ed Partners (UK) LTD Full time

    **Contact Centre - Enrolment Specialist at Higher Ed Partners (HEP) UK** **About HEP UK** HEP’s mission is to increase access to top quality and affordable higher education through the online delivery of instruction and help online students succeed. Equality of opportunity is at the heart of everything we do. By helping people improve their lives,...

  • Contact Centre Agent

    6 months ago


    Remote, United Kingdom Higher Ed Partners (UK) LTD Full time

    **Contact Centre - Retention Specialist at Higher Ed Partners (HEP) UK** **About HEP UK** HEP’s mission is to increase access to top quality and affordable higher education through the online delivery of instruction and help online students succeed. Equality of opportunity is at the heart of everything we do. By helping people improve their lives,...

  • Enrollment Specialist

    5 months ago


    Remote, United Kingdom Grow Your Impact Full time

    _**ONLY APPLY IF YOU HAVE 1+ YEARS EXPERIENCE IN DM APPOINTMENT SETTING OR IF YOU'VE GONE THROUGH APPOINTMENT SETTING TRAINING**_ The Enrollment Specialist will serve as the first point of contact for incoming leads via the DMs, qualifying prospects based on specific criteria, and booking them into a closers calendar for a call. - **Key Responsibilities...


  • Remote, UK, United Kingdom myGwork Full time

    This job is with Zoom, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. What you can expectWe are looking to add an Experienced Enterprise/Upmarket Contact Centre Sales Manager, EMEA to our Zoom Contact Centre (CX) team. As the...


  • Remote, UK, United Kingdom myGwork Full time

    This job is with Zoom, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Zoom is looking for an Account Executive with specialised experience in Contact Center and CX sales, to sell our Zoom Customer Experience (CX) Platform in the UK,...


  • Remote, United Kingdom The Factory Fitness and Dance Centre Full time

    We are a leading provider of children's extracurricular dance classes, offering a diverse range of dance styles and programs for children in the UK and USA. Committed to nurturing young talents and fostering a love for dance, our classes inspire creativity, confidence, and physical well-being in children of all ages. **Position Overview**: We are seeking a...

  • Call Centre Advisor

    5 months ago


    Remote, United Kingdom Inspiro Learning Full time

    Inspiro is one of the UK’s largest training providers offering government funded Apprenticeships and providing work-based learning in a number of industries. As a Work From Home Call Centre Advisor we are looking for individuals who are passionate about delivering exceptional customer service whilst meeting agreed targets through gaining interest in...


  • Remote, United Kingdom Leone Centre Full time

    **Remote Counselling Practice Administrator** We have a unique opportunity for a remote or London based administrator (must be UK based). You will be an integral part of the Leone Centre service, a much-valued service provider that has developed a great reputation over many years for quality and excellence around therapy and consultancy. Bringing together...

  • Sales Specialist

    5 months ago


    Remote, United Kingdom Chess Full time

    **We’re looking for an experienced Mobile Sales Specialist to join our growing Sales team.** We need reward driven, experienced Mobile sales specialists, who would thrive on the opportunity to earn an attractive basic and uncapped commission. “a **great** place to work, a **great** place to be a customer” **The Role**: - Generate new business...


  • Remote, United Kingdom ABB Full time

    **Service Sales Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...


  • Remote, United Kingdom Kimal Full time

    **ABOUT US** Kimal is a global medical devices company. Our surgical procedure packs and catheters are used in hospitals throughout the UK and around the world. **THE ROLE** As part of our UK Specialist Sales team expansion, we are looking for a Cardiac Sales specialist. This new role will work with our clinical and marketing team to drive our Cardiac...


  • Remote, United Kingdom IQVIA Full time

    At IQVIA we offer our clients unrivalled insights into life sciences omnichannel engagement and performance across more than 30 countries. The measures and metrics in our ChannelDynamics Global database provide essential KPIs of own and competitor omnichannel dynamics, strengths and weaknesses that enable commercial organizations to plan & engage with HCPs...


  • Remote, United Kingdom GE HEALTHCARE Full time

    **Job Description Summary**: The Sales Specialist is the Clinical & Technical Sales expert for Service Sales and Accessories and is expected to differentiate these offerings conveying compelling value propositions. This role will establish & develop strong relationships with departmental, clinical and technical decision makers in their assigned accounts and...


  • Remote, United Kingdom Magneto IT Solutions Pvt. Ltd. Full time

    Hello, We are hiring an E-commerce Sales Specialist for the UK region. - Work closely with the sales and marketing teams to identify leads based on ICP - Qualify leads from marketing campaigns and develop them into sales opportunities - Build the sales pipeline by educating potential clients on the latest ecommerce industry trends - Identify client needs...

  • Group Sales Specialist

    5 months ago


    Remote, United Kingdom City Experiences Full time

    This is a full time remote, permanent role, paying a salary between £26,000 to £28,500 per year. 40 hours per week - 9am to 6pm Working any 5 out of 7 days (including two out of 4 weekends per month). **About Us**: At Venture Ashore, we offer authentic, local experiences which enable you to make the most of your time at port during your cruise holiday....

  • Sales Specialist

    7 months ago


    Remote, United Kingdom ABB Full time

    **Sales Specialist - Wholesaler**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...

  • Education Agent

    5 months ago


    Remote, United Kingdom Cambridge Business Online Centre Ltd Full time

    **About the job** Are you in search of a role that offers flexibility, unlimited earning potential, and the opportunity to work fully remotely in the field of education? We would love to hear from you. Cambridge Business Online is seeking Education Agents to join our team. **About Us**: Cambridge Business Online is an award-winning study centre based in...


  • Remote, United Kingdom Skillsbay Limited Full time

    We are seeking highly motivated and talented Sales Executives to join our leading global Managed Service Partner to focus exclusively on delivery Oracle On-Premise and Cloud Applications for clients. Due to continued growth we are looking to expand our sales team with passionate, energetic and ambitious sales professionals. **What are we looking for**: -...


  • Remote, United Kingdom Personnel Selection Associates Limited Full time

    Personnel Selection are pleased to be working with this award winning client, who are currently recruiting for a Digital & Sales Support Specialist on a full time and permanent basis. The company offers extensive benefits, including pension, life assurance and wellness package. This is a fantastic opportunity to join a buoyant, established and...


  • Remote, United Kingdom ICONIQUE Performance Ltd Full time

    About us: ICONIQUE Performance is a well-being training and events production company. We offer emotional health and well-being solutions to companies and individuals, through tailored training programs, digital courses, coaching, events, and a well-being education platform INNER FIRE It Is. Our latest training project is focused on bringing to the...