Contact Centre Agent
7 months ago
**Contact Centre - Enrolment Specialist at Higher Ed Partners (HEP) UK**
**About HEP UK**
HEP’s mission is to increase access to top quality and affordable higher education through the online delivery of instruction and help online students succeed.
Equality of opportunity is at the heart of everything we do. By helping people improve their lives, whatever their background and circumstances, we believe that affordable and high-quality higher education builds fairer and more equitable societies, unlocks the potential of individuals, helps harmonise skills gaps with the needs of the workplace, transforms employability rates and delivers a thriving global economy.
**About the Role**
**Key Responsibilities include**:
- Follow up on assigned lead opportunities effectively and efficiently to maximise likelihood of quality students enrolling on a University course.
- Follow defined enrolment management processes with an impeccable follow through and utilization of available tools and resources.
- Utilise business tools (Salesforce) to effectively track each interaction and progression of all leads.
**Key Experience/Skills Required**
- 3+ years of customer service experience in a performance-oriented contact centre
- 3+ years of experience working for a higher education institution in an advisory role.
- A passion for supporting customers and students to achieve their goals
- Experience working in or with higher education sector is highly desirable
- Experience of Salesforce is highly desirable
**Benefits**
- Work fully remote, or from our Brighton office if preferred
- Basic Salary of £26,000 per annum
- Uncapped performance-related commission paid by Intake Cycle (8-10 weeks)
- 24 Days Annual Leave + UK Bank Holidays
- Enhanced Employer Pension Contributions at 6%
**Job Types**: Full-time, Permanent
**Salary**: £26,000.00 per year
**Benefits**:
- Company pension
- Referral programme
- Work from home
Schedule:
- Monday to Friday
Supplemental pay types:
- Commission pay
**Experience**:
- Call Centre Sales: 3 years (preferred)
- Higher Education Industry Work: 3 years (preferred)
- Regulated Industry: 2 years (preferred)
Work Location: Remote
Reference ID: HEPUK - Contact Centre Enrolment Specialist
-
Education Agent
6 months ago
Remote, United Kingdom Cambridge Business Online Centre Ltd Full time**About the job** Are you in search of a role that offers flexibility, unlimited earning potential, and the opportunity to work fully remotely in the field of education? We would love to hear from you. Cambridge Business Online is seeking Education Agents to join our team. **About Us**: Cambridge Business Online is an award-winning study centre based in...
-
Contact Centre Sales Enrolment Specialist
6 months ago
Remote, United Kingdom Higher Ed Partners (UK) LTD Full time**Job description - Sales Enrolment Specialist** HEP’s mission is to increase access to top quality and affordable higher education through the online delivery of instruction and help online students succeed. Equality of opportunity is at the heart of everything we do. By helping people improve their lives, whatever their background and circumstances, we...
-
Customer Support Agent
6 months ago
Remote, United Kingdom Distinct Consultancy Group Full time**Customer Support Agent +up to £28,000 + Fully remote + Leading eCommerce Tech Business + 33 Days Annual Leave + Career Progression!** **The Company** We are working with a market leader who are experiencing significant growth. They have a large client based and project/product portfolio, as such they are looking to add a Customer Support Agent list to...
-
Luxury Real Estate Agent
7 months ago
Remote, United Kingdom Tyron Ash International Real Estate Full timeEstate Agent - Tyron Ash International Real Estate £150,000 - £250,000 OTE Estate Agent - Dealing with the sale of Luxury Properties Location: Nationwide Are you an experienced Estate Agent, Manager, Lister or Valuer? Tyron Ash International Real Estate have immediate openings for Partner Agents to work the Luxury housing market nationwide About us:...
-
Counselling Practice Administrator
7 months ago
Remote, United Kingdom Leone Centre Full time**Remote Counselling Practice Administrator** We have a unique opportunity for a remote or London based administrator (must be UK based). You will be an integral part of the Leone Centre service, a much-valued service provider that has developed a great reputation over many years for quality and excellence around therapy and consultancy. Bringing together...
-
Customer Experience Agent
7 months ago
Remote, United Kingdom Gett Full time**Salary**: £17,721.60 **Location**: London based **Working Patterns**: Saturday, Sunday and Monday, 3pm to 11pm **About Us**: We are Gett. We solve the most complex, real-life problems of urban transportation; as a talented, dynamic and multi-faceted community, we are here to challenge the norms of the industry with our technology and move it into the...
-
Freelance Business/ Technology Journalist
7 months ago
Remote, United Kingdom Call Centre Helper Ltd Full timeWe are looking for a talented Business/ Technology Journalist to help us report on developments in the Customer Service, CX and Contact Centre software industry. We are looking to improve our coverage and analysis on the strategy and performance of key technology companies in the customer service and customer experience (CX) industries. Based on covering...
-
Bdm in Property Sector
7 months ago
Remote, United Kingdom AVRillo Full time**An amazing opportunity for a remote role with industry leading holiday allowance of up to 45 days! Best Pay, Flexi Time and Best Benefits in the Conveyancing industry.** 25 days standard holiday allocation plus 8 bank holidays with the opportunity to earn an additional 12 days based on performance related targets. **The company** Due to ultra-low...
-
Sales
7 months ago
Remote, United Kingdom AVRillo Full time**An amazing opportunity for a remote role with industry leading holiday allowance of up to 45 days! Best Pay, Flexi Time and Best Benefits in the Conveyancing industry.** 25 days standard holiday allocation plus 8 bank holidays with the opportunity to earn an additional 12 days based on performance related targets. **The company** Due to ultra-low...
-
Modern Method Consultant
6 months ago
Remote, United Kingdom iamproperty & iamsold Full timeWe have a new opportunity for a Modern Method Consultant to join our sales team at iamproperty. In this role you will be responsible for driving and promoting iamsold’s modern method of auction solution to our prestigious property agents affiliated with our branch network, consistently delivering sales results and excellent customer service to all...
-
Quality Assurance Officer
7 months ago
Remote, United Kingdom Ventrica Full time**We are looking for an Experienced Quality Assurance Officer to join us at Ventrica!** **Role Overview** The responsibility of the Ventrica Quality Assurance Officer is to oversee the quality of service we provide to our customer and clients. Reporting to the Head of Training, Development and Quality, Quality Assurance Officers will review, measure and...
-
Property Negotiator
3 days ago
Remote, United Kingdom Serco Plc Full time**Job title**:Property Negotiator **Location**: East Midlands **Salary**: £24,600 per annum + Commission OTE £30,000 **Working hours**:Full-Time, 37.5 hours per week Here at Serco we work with Asylum Accommodation and Support Services to assist individuals through the asylum system, which includes providing them with temporary accommodation. AASC...
-
Conveyancing Assistant
6 months ago
Remote, United Kingdom iamproperty & iamsold Full timeWe are Medway Law, part of the iamproperty group and our mission is to empower our Partner Agents with the latest methods, technology and expertise to drive success. Founded in 2009, we spotted a gap in the housing market for an auction company that benefited both Estate Agents and consumers. We started the now multi award-winning iamsold, pioneering the...
-
Conveyancing Assistant
6 months ago
Remote, United Kingdom iamproperty & iamsold Full timeWe are Medway Law, part of the iamproperty group and our mission is to empower our Partner Agents with the latest methods, technology and expertise to drive success. Founded in 2009, we spotted a gap in the housing market for an auction company that benefited both Estate Agents and consumers. We started the now multi award-winning iamsold, pioneering the...
-
Customer Service
6 months ago
Remote, United Kingdom Intesa Communications Ltd Full timeCalling potential customers on behalf of a photo studio. Customers have opted into the call and have a voucher they can use towards buying a photo package for their newborn child. Reporting directly to a team manager and ultimately to the call centre manager. Answering questions about product specifications and pricing. Find out more information about the...
-
Senior Patient Support Lead
6 months ago
Remote, United Kingdom Psychiatry-UK Full time**Company Overview**: Psychiatry-UK is at the forefront of delivering online mental health services across the United Kingdom. Joining our team means stepping into a dynamic environment where you can enhance your expertise, refine your skills, and contribute to meaningful change - all from the comfort of your home office. As a part of our leading online...
-
Customer Service Advisor
7 months ago
Remote, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...
-
Outbound Telesales Agent
6 months ago
Remote, United Kingdom Accell Digital Full time**Location**: National from home or local at North West office. **About Us**: We are a leading claims management company dedicated to providing exceptional service to our clients. We offer support for clients wishing to make a claim for personal injury, medical negligence and housing disrepair. We will also be expanding into financial mis selling claims...
-
Experienced B2B Sales/marketing Consultant Home
7 months ago
Remote, United Kingdom Forward Design Ltd Full time**About us** We are a professional, agile, innovative company, with over 20 years experience in supplying high quality bespoke Marketing Campaigns to Estate Agents throughout England and Wales. Our work environment includes: - Work-from-home days **Responsibilities**: - Establish and maintain positive relationships with customers and ensure repeat...
-
Customer Service Advisor
6 months ago
Remote, United Kingdom Jomo People Ltd Full timeWe’re looking for experienced contact centre customer service advisors, who are open to working on a fully remote basis from home ,for this brand-new opportunity. You will join an established insurance business as a home working customer service advisor, and be part of a super fun, supportive and engaged team of advisors who just love what they do. The...