Customer Contact Agent

7 months ago


Bristol, United Kingdom TLT Full time

We are recruiting for an Office Assistant to join our busy and growing Mortgage Enforcement team in Bristol. This is an exciting opportunity to join a busy team supporting with the administration of the Mortgage Repossession process.

**Your Role**:
As an office Assistant you will be responsible for the following;
- Filing at Regular intervals
- To distribute post and action workflow requirements in our case management
- To support the case handler with administrative tasks and action work as delegated by the team supervisor
- Provide telephone support and deal with client enquiries in the case handlers absence
- Opening new instructions accurately and within service standards, input data and prepare initial letters and documents
- File Closing

**Your Skills and Experience**:

- Demonstrate high levels of data accuracy
- Demonstrate a conscientious, 'can-do' attitude
- Be client focussed

**Your Team**:
Operating from our offices in Bristol, Manchester, Glasgow and Belfast, we have specialist expertise in each UK jurisdiction. We act for banks, building societies, other secured lenders and third party services. Whatever the size of mortgage portfolio, we adapt our processes to deliver the best outcome for the lender and their customer. Our approach ensures that all customers are treated fairly, and vulnerability is identified and handled appropriately.

**About TLT**:
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

**Our Benefits**:
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.


  • Customer Contact Agent

    7 months ago


    Bristol, United Kingdom TLT Full time

    We are recruiting for a Customer Contact Agent, to join our Mortgage Enforcement team in Bristol. This is an excellent opportunity to work within a team who act for some of the biggest lenders in the UK. You will be working to help set up solutions to help and support a customer through the litigation process with an overall objective of keeping them in...

  • Customer Contact Agent

    7 months ago


    Bristol, United Kingdom TLT Full time

    We are recruiting for a Customer Contact Agent, to join our Mortgage Enforcement team in Bristol. This is an excellent opportunity to work within a team who act for some of the biggest lenders in the UK. You will be working to help set up solutions to help and support a customer through the litigation process with an overall objective of keeping them in...

  • Contact Centre Agent

    2 weeks ago


    Bristol, United Kingdom The Recruitment Co Full time

    We are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. Job title: Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an office...

  • Contact Centre Agent

    3 weeks ago


    Bristol, United Kingdom CV-Library Full time

    We are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants. Job title: Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month). Since it is an...

  • Contact Centre Agent

    2 weeks ago


    Bristol, United Kingdom The Recruitment Co. Full time

    We are looking for a outbound contact centre agent for our client in Bedminster.As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title : Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based...

  • Contact Centre Agent

    2 weeks ago


    Bristol, United Kingdom The Recruitment Co Full time

    We are looking for a outbound contact centre agent for our client in Bedminster. As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title: Outbound Contact Centre AgentSalary:£11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based role...

  • Contact Centre Agent

    7 months ago


    Bristol, United Kingdom Lyons Davidson Solicitors Full time

    **Interested in a career in law?** As a company, we are committed to the development of our employees and encourage progression & opportunities across the business. We may also be able to provide funding towards professional qualifications if it is appropriate to your position. **The Role** - We are looking for a Contact Centre Agent to join our Legal...


  • Bristol, United Kingdom The Recruitment Co Full time

    We have an excellent opportunity for an Inbound Call Centre Agent to work for a client based in Bedminster, Bristol. This will be a temporary leading to a permanent position. **Main Duties**: - Working closely with the Contact Centre Supervisor, Outbound Agents and Design Consultants. - Answer and deal with inbound phone calls. - Book appointments as...


  • Bristol, United Kingdom The Recruitment Co. Full time

    We are looking for a outbound contact centre agent for our client in Bedminster.As an outbound contact centre agent you will be making outbound phone calls to create appointments for the design consultants.Job title : Outbound Contact Centre Agent Salary: £11.44 per hour plus commission (approximately £300 an extra per month).Since it is an office based...


  • Bristol, United Kingdom Tarmac Full time

    **Job Introduction**: Do you have a passion for excellent customer service? Would you like the opportunity to work in a dynamic successful team? Does a local job with free parking appeal to you? At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with...

  • Customer Service Agent

    6 months ago


    Bristol, United Kingdom Northgate Vehicle Hire Full time

    **Salary**: £25,351.93 + bonus up to £1,850 pa OTE **Weekly Hours**: 42.5 hours / week **As the UK’s leading vehicle rental specialists, we make a commitment to keep our customers mobile, that’s what we do.** As a **Customer Service Agent**, you expertly bring to life the Northgate experience, managing the needs of customers, colleagues and managers...


  • Bristol, United Kingdom Corporate Recruitment Solutions Full time

    Customer Support Agent This is a fully remote role My client is an exciting Fintech who are on a mission to end financial exclusion. They believe everyone deserves the chance to build a better financial future, and they have built an incredibility innovative product to help people do that. They are a young,rapidly expanding start-up business looking for...

  • Customer Service Agent

    7 months ago


    Bristol, United Kingdom Matthew Olivers Ltd Full time

    **Customer Service Agent/Shipping - Bristol** Do you have previous experience in Customer Service or have you worked around at a port? We are looking for a friendly and organised Customer Service Agent to join this established company in Portbury. This is a great opportunity to join a new company and progress with your personal development/skills. **As a...

  • Contact Centre Agent

    7 months ago


    Bristol, United Kingdom Lyons Davidson Solicitors Full time

    **Interested in a career in law?** As a company, we are committed to the development of our employees and encourage progression & opportunities across the business. We may also be able to provide funding towards professional qualifications if it is appropriate to your position. **The Role** - We are looking for a Contact Centre Agent to join our Legal...


  • Bristol, United Kingdom NL Recruitment Full time

    **Customer Service Agents - Office Based** We're looking for a Customer Service Agent to join one of Europe's largest outsourced centres. You will be confident at dealing with customer queries. Ideally you should have a strong background within call centres previously. Excellent verbal and written English skills are essential. **The role**: - Flexible /...


  • Bristol, United Kingdom Coutts Full time

    Customer Service & Operations, Customer Customer Services Agent - Bristol, United Kingdom- Permanent- Full Time#R-00231321

  • Customer Care Agent

    7 months ago


    Bristol, United Kingdom ABM Full time

    **Description**: **Job Title: Customer Care Assistant, PRM Operation** **Location: Bristol Airport** **Reporting To: Supervisor/Operations Manager** **Purpose**: To assist passengers requiring special assistance throughout their airport journey. **Key Responsibilities**: - Collect passengers from their arrival point at the airport to escort them through...

  • Customer Support Agent

    7 months ago


    Bristol, United Kingdom Yolk Recruitment Full time

    **1st Line Customer Support Agent - Bristol - 3 Days onsite - £27k + On Call Allowance** Yolk Recruitment are working with a brand new client who are looking for a 1st Line Customer Support Agent. If you are looking for a new challenge and would like to join an organisation which will support your development then get in touch...

  • Customer Service Agent

    7 months ago


    Bristol, United Kingdom Essential Employment Full time

    Customer Service Agent needed in Flax Bourton, Bristol. The pay rate is £14.91 per hour PAYE This is a temporary role The reference number is: 408367 - The receipt of customer orders and accurate input of orders into the system - Monitoring the progress of quoted works - Working closely with the Fleet and Capacity planners to ensure customers are kept...

  • Customer Service Agent

    7 months ago


    Bristol, United Kingdom Pet Drugs Online Full time

    **Customer Service Agent** **Salary: Starting at £23,971 per annum, with the potential to rise to £25,095 per annum.** **Location: Keynsham, Bristol (site based)** **About Pet Drugs Online** As one of the UK’s biggest and most trusted suppliers of affordable veterinary medicines and pet products, our aim is simple - to provide the very best for the...