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Operation Support Administrator

4 months ago

Devon, United Kingdom Backline Logistics Full time

**Operational Support Administrator - temp to perm**

**Initially £21,450.00, once permanent 22 to 25K**
- **8.30 - 17.00 Monday to Friday**_

**General**:
The role of the Operational Support Assistant (OSA) is a key role providing a full range of administrative tasks

in support of FIS South operations.

**Main Duties**:
Data input and invoice generation using Weighsoft system

Completing reports on a timely basis

Answering incoming calls within 3 rings, find out who is calling and pass on calls or messages accordingly and without delay.

Liaise with operational staff and be responsible for providing full admin support to one or more managers of our operational divisions.

Carry out a range of tasks in support of the depot offices.

Opening and distributing post

Franking post and taking to post box.

Greeting visitors and dealing with deliveries.

Provide support in the use of Effective Software QHSE system

General office admin: filing, photocopying, archiving as and when needed

**General H&S Responsibilities**:
Comply with Health & Safety requirements: as per training, policies, procedures, risk assessments,

method statements, safe systems of work etc.

Actively seek to improve safety culture.

Report any H&S issues/accidents/near misses to your line manager immediately.

**Other General Responsibilities**:
Maintain the physical security of FIS equipment in your possession along with any goods transported

in accordance with Company Security policies.

Maintain the security and confidentiality of Company information and data in accordance with

Company IT Security and Data Protection policies.

Attend training as required to maintain personal qualification/competence.

Comply with the Company Equal Opportunities Policy and promote equality.

Any other duties as required by line management, commensurate with the post holder’s level oftraining and competence

**Person Specification**

**Qualifications/Training**

Level 3 (or equivalent) Business Administration -Desirable

Level 3 (or equivalent) Customer Services -Desirable

ECDL (or equivalent computer user qualification) -Desirable

**Experience**

At least 2 years working in a general office based role -Essential

Working in the waste, industrial services or transport industries -Essential

**Specific Post Knowledge/Skills**

Good user level of MS Office (Word, Excel, Outlook) -Essential

Accurate typing/data entry skills & typing to 30+ WPM -Essential

Basic knowledge of relevant waste legislation (duty of care, EWC/SIC

codes, premises codes etc) -Desirable

**Personal Characteristics**

Good customer service manner -Essential

Conscientious to get work done without the need for constant supervision -Essential

Must be supportive of colleagues and willing to help others. -Essential

Keen to develop own knowledge in support of operations -Essential

Flexible approach to working hours -Essential

**Salary**: From £20,475.00 per year

**Benefits**:

- On-site parking

Flexible Language Requirement:

- English not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Devon: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: EXE0030