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Solihull, United Kingdom Brook Street Full time

Your role will also include verifying and establishing any previous immigration history and capturing all information about them as an individual and their journey to the UK. As you will be acting as first point of contact for all customers arriving to their offices, you must be able to deal effectively with the validation and registration of all claimants.

You must have strong customer service and communication skills to skills to ensure customers are respectfully and professionally interviewed in consideration of their needs, irrespective of age, gender, sexual orientation, physical ability, ethnic origin, race or religion.

This role together with strong communication skills will require a good working knowledge of Microsoft Office.