Reception/administration Clerk
6 months ago
To provide an efficient and courteous reception service to patients, relative/carers, Rheumatology and the wider Trust. Deal with often complex telephone queries from patients, GPs, Consultants and the wider Trust which may use technical language/clinical terminology and to recognise when advise is required from more senior or clinical staff. To arrange appointments for patients in accordance with Rheumatology guidelines and Trust Access Policy, communicating with patients by telephone, giving details of the appointment and preparation in language appropriate to that patient. To demonstrate a high standard of customer care by being always courteous and helpful to patients, visitors and staff.
To change/reschedule appointments at the request of patients or clinicians in line with Trust Access Policy. To communicate complex information regarding Rheumatology appointments and results to departments within the Trust and externally. To communicate with the IT Department to report faults/problems with the departments IT systems or interfaces often imparting complex or technical information. Liaise with Consultants and Superintendents when booking appointments to ensure examinations are booked onto the appropriate lists.
To input data and maintain the integrity of data held in the IT systems used within Rheumatology including Hospital Information System (CaMIS) and the Hospital Results System (ICE). To record all requests coming into the department in an accurate and timely manner using both electronic and manual systems. To return unjustified/incorrect patient requests back to the referrer in line with departmental protocol ensure the reason is appropriately communicated to the referrer. To implement manual procedures detailed in the departments disaster recovery and business continuity plans in the event of IT systems/network failure.
To maintain an overview of the waiting list and waiting times to ensure patients are seen within the times outlined in the six-week diagnostic and 18 week journey targets. To ensure all departmental targets and deadlines are achieved using initiative to book/move patients into appropriate appointment slots. Raising any potential problems to the attention of more senior staff. To assist with reception administration and update the relevant databases and patient information systems when required.
To use advance keyboard and computer skills to accurately and rapidly input patient and examination data into the Rheumatology and Hospital systems. To be actively involved in offering suggestions for service improvements and to help support and implement any changes necessary. To book interpreters and transport in accordance with Trust protocol. To be able to work using own initiative and to be able to work unsupervised.
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Administration Clerk
5 months ago
Northampton, United Kingdom Northampton General Hospital NHS Trust Full timeAdministration Clerk - Part time -22.5 hours/week Elderly Medicine We are looking for an enthusiastic person to join our elderly medicine Department. An eye for detail is essential and the ability to prioritise and organise your workload is also essential. You will have had recent general clerical and office experience and will have excellent computer...
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Reception/administration Clerk
6 months ago
Northampton, United Kingdom Northampton General Hospital NHS Trust Full timeThe post holder will provide efficient and comprehensive administration support, working as part of a team. Excellent organisational and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and the general public and work well within a team. Knowledge of the NHS computer systems would be...
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Reception/administration Clerk
6 months ago
Northampton, United Kingdom Northampton General Hospital NHS Trust Full timeThe post holder will provide efficient and comprehensive administration support, working as part of a team. Excellent organisational and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and the general public and work well within a team. Knowledge of the NHS computer systems would be...
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Reception/administration Clerk
6 months ago
Northampton, United Kingdom Northampton General Hospital Full timeTo provide an efficient and courteous reception service to patients, relative/carers, and the wider Trust. Deal with often complex telephone queries from patients, GPs, Consultants and the wider Trust which may use technical language/clinical terminology and to recognise when advise is required from more senior or clinical staff. To arrange appointments for...
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Reception/administration Clerk
7 months ago
Northampton, United Kingdom Northampton General Hospital Full timeTo provide an efficient and courteous reception service to patients, relative, carers, and all staff groups. Deal with often complex telephone queries from patients, GPs, Consultants and the wider Trust which may use technical language/clinical terminology and to recognise when advise is required from more senior or clinical staff. To arrange appointments...
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Reception/administration Clerk
6 months ago
Northampton, United Kingdom Northampton General Hospital NHS Trust Full timeThe post holder will provide efficient and comprehensive administration support, working as part of a team. Excellent organisational and interpersonal skills will be required for this post as you will be expected to communicate well with all levels of staff and the general public and work well within a team. Knowledge of the NHS computer systems would be...
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Administration Clerk
7 months ago
Northampton, United Kingdom Northampton General Hospital Full timeProvide general administrative services as required by the department. Locate medical notes within a department or request them from other locations. Tracking medical notes in and out of the department. Filling letters and reports in medical notes promptly and cross reference whenever necessary and general office filing. Photocopying, scanning and posting...
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Northampton, Northamptonshire, United Kingdom Law Staff Legal Recruitment Full timeJoin our award-winning law firm as a Reception and Administration Support Specialist. This role involves greeting clients and visitors in person, providing assistance, and ensuring that legal advisors are notified promptly. You will also be responsible for answering telephone calls, maintaining meeting rooms, and performing general administration duties.We...
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Banking Administrator
5 months ago
Northampton, United Kingdom NFP People Limited Full time**Banking Administrator** Leading Healthcare Charity is looking for a Banking Administrator to join their growing Finance team. **Position**:Banking Administrator **Location**: Hybrid (2-3 half days in Northampton) **Salary**: £22,000 per annum **Hours**:35 hours per week **Contract**:Permanent **About the role**: As Banking Administrator your role...
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Viewings Clerk
6 months ago
Northampton, United Kingdom D-Factor Full timePosition: Lettings Viewing Clerk Job Overview: As a Lettings Viewing Clerk for a property lettings agency in Northamptonshire, your primary responsibility is to assist potential tenants in viewing properties that are available for rent. Your role involves facilitating property viewings, offering information, and ensuring a positive experience for clients...
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Transport Administration Clerk Northampton
6 months ago
Northampton, United Kingdom Wincanton Full timeWe are looking to recruit a Transport Administrator Clerk to join our Northampton site. You will work within a busy Transport department and will be responsible for administration some aspects of planning, & general back-office tasks. This role is working 3 on 3 off, 12 hours on the day shift. **How will you contribute?** - To administer the movement of...
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Bond Clerk
6 months ago
Northampton, United Kingdom DHL Full time**Pay Rate**: £23,500 **Contract Type**: Permanent (Full-Time) **Shift patterns**:Monday to Friday 37.5 hours, flexible start time between 0700-0900 **Location**:Northampton (NN4 7NW) DHL, an award winning leading supply chain business is seeking a Bond Clerk to play a vital role providing administrative support to the management team and delivering...
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Transport Clerk
5 months ago
Northampton, United Kingdom Yusen Logistics (UK) Full timeJob Ref VTFSUT00121 City: Northampton Department Contract Logistics Salary Status Full Time Type Permanent Hours Monday to Friday Yusen Logistics is working to become the world’s preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers, and communities - through...
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Medical Records Clerk
6 months ago
Northampton, United Kingdom Northampton General Hospital Full timeWe are looking for individuals who are organised, flexible, enthusiastic, and well-motivated to take on the role of a clerk in the medical records department. You will work closely with colleagues, contributing to all work carried out within the department. This will involve working within the Scanning area, Clinic prep working in the Medical Records...
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Stock and Admin Clerk
6 months ago
Northampton, United Kingdom Wincanton Full time**Overview** - We are looking for two Stock & Admin Clerks to join our team in Northampton. As a Stock & Admin Clerk, you will be responsible for a range of duties covering all aspects of workflow and stock management on behalf of the site’s customers by providing functional support across key warehouse areas of Goods In, Production, Putaway,...
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Post Completions Clerk
4 weeks ago
Northampton, United Kingdom CV-Library Full timeOur client has a vacancy for a Post Completions Clerk to support their Residential Property team. The role is part-time (minimum of 25 hours per week) and may suit a candidate seeking school hours. Duties and responsibilities. * Working in open plan area with other members of the Residential Property team, supporting fee earners and reporting to Head of...
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Post Completions Clerk
3 weeks ago
Northampton, United Kingdom CV-Library Full timeOur client has a vacancy for a Post Completions Clerk to support their Residential Property team. The role is offered as full or part-time (minimum of 25 hours per week) and may suit a candidate seeking school hours. Duties and responsibilities. * Working in open plan area with other members of the Residential Property team, supporting fee earners and...
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Post Completions Clerk
1 day ago
Northampton, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeOur client has a vacancy for a Post Completions Clerk to support their Residential Property team. The role is offered as full or part-time (minimum of 25 hours per week) and may suit a candidate seeking school hours. Duties and responsibilities. * Working in open plan area with other members of the Residential Property team, supporting fee earners and...
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Receptionist/administrator
5 months ago
Northampton, United Kingdom Allens Caravans Estates Ltd Full timeAllens Caravans (Estates) Ltd are a family run business own and operate Residential and Holiday parks in the Midlands and in Wales. We are looking for an experienced Reception Administrator to work at our Overstone Park in Northamptonshire. Reporting to the General Manager, working as part of the reception team, this is a full-time position, over 5 days in...
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Crown Court Clerk
6 months ago
Northampton, United Kingdom Ministry of Justice Full timeSalary - £27,223 - £28,613 Number of jobs available - 1 Detail of reserve list - 12 Months Region - East Midlands City/Town - Northampton Building/Site - NORTHAMPTON COMBINED NORTHAMPTON, NN1 3HQ Grade - EO Organisation Grade for MoJ - EO Post Type - Permanent Working Pattern - Full Time, Part Time, Part Time/Job Share, Flexible Working Role...