Income Officer

5 months ago


Exeter, United Kingdom Sovereign Housing Full time

We have an opportunity for an **Income officer** to join our **Customer Accounts **team in Exeter.

This is a full time permanent role with a mix of home and office working.

We are offering a starting salary of £30,000 - £35,000 depending on experience.

**The role**:
Your responsibilities will include:

- Delivering a comprehensive rent & service charge collection service across the region
- Monitoring customer accounts for all tenures
- Managing end to end processes
- Engaging with external agencies including local authorities when needed
- Managing evictions

To be successful in this role you'll need:

- Experience in income management or debt recovery/collection
- Knowledge and experience of either social housing, home ownership or the private rented sector
- Excellent customer service skills
- A working knowledge of welfare benefits
- To be a self-starter with a proactive approach and possess the ability to work without close supervision
- To have effective decision-making skills, a diplomatic and confidential approach and the ability to prioritise a busy workload.

As you'll need to travel in this role, having a car and full driving licence is essential.

**What we can offer you**

As a member of the Customer Accounts Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

- £450 yearly flexible benefit pot to use against benefits of your choice
- Flexible working
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- A chance to buy or sell holiday as part of our flexible benefits package
- A generous pension scheme matching up to 12%
- Life cover as soon as you join us
- You will be a part of our Recognition scheme where you can be gifted retail vouchers
- A range of wellbeing discounts including Gym Memberships
- A wide selection of other benefits available

**About us**

Sovereign provides 60,000 homes across the south and south west of England and the Isle of Wight. We're driven by our social purpose with residents at the very heart of everything we do. We build homes, provide great services but also invest in long term sustainability, creating great places to live in partnership with our residents.

While we're a not-for-profit organisation with every penny reinvested in homes and services, we are also a major business. With the financial standing of a FTSE-250 business, we combine our financial and organisational strength, along with funding from government, banking and capital markets, to maximise our social impact.

What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Have a look at our careers site to learn more about us and our values.



  • Exeter, United Kingdom LiveWest Full time

    **About The Role**: Are you a motivated, self-starting problem solver with experience of excelling in a target driven role? If so, we want to hear from you. Right now is an exciting time to join LiveWest, the largest housing association in the South West. We are looking for an Income Recovery Officer to join our busy Income team. You will use your skills...

  • Office Assistant

    6 months ago


    Exeter, United Kingdom WBW Solicitors Full time

    **Experience: Admin and Client facing experience beneficial** WBW Solicitors is one of the largest legal practices in the South West, with offices based in Devon, Cornwall and Somerset. With clearly defined divisions catering for business and private clients, our teams are able to offer the very best legal advice through a full range of legal services,...

  • Office Coordinator

    2 months ago


    Exeter, Devon, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Exeter, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Handle incoming correspondence and maintain office supplies and...

  • Office Coordinator

    1 month ago


    Exeter, Devon, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals, we are seeking a highly skilled and efficient Administrator to provide administrative support for our team. This role is crucial for ensuring seamless day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence.Oversee office supplies and equipment...

  • Office Administrator

    6 months ago


    Exeter, United Kingdom Dene Court Care Home Ltd Full time

    Office Administrator **Responsibilities**: - Maintain office supplies and equipment, ensuring they are well-stocked and in good working condition. - Organize and schedule meetings, appointments, and travel arrangements for staff members. - Assist in the preparation of reports, presentations, and other documents. - Conduct data entry tasks to update and...

  • Finance Officer

    2 weeks ago


    Exeter, United Kingdom CV-Library Full time

    Finance Officer Location: Middlemoor, EX2 7HQ Full-time, 3 month FTC, Office Based Salary: £16.18ph (Inside IR35) We are looking to recruit a Finance Officer to join a leading Public Sector organisation. This role requires you to perform central purchasing and exchequer activities with specific responsibility for sourcing goods and services...


  • Exeter, United Kingdom Triumph Consultants Ltd Full time

    **What's involved with this role**: **Temporary Council Tax Collection Officers/Admin** **Job Ref: Exeter 5248138** **Pay Rate: £13.02 per hour PAYE** **Hours per week: 37 Monday - Friday, normal working** **Role Length: This opening assignment is for 2-3 months** **City: Exeter, Devon** **Remote working** **Rate is negotiable depending on...

  • Office Coordinator

    2 months ago


    Exeter, Devon, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Support RoleWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in Exeter, United Kingdom. This role is essential for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure...


  • Exeter, United Kingdom WBW Solicitors Full time

    **Job Title**:Receptionist **Position**: Full time (Part time would be considered) **Location**: Exeter **Experience**:Previous experience in a legal environment or a reception role is preferable WBW Solicitors is one of the largest legal practices in the South West, with offices based in Torquay, Paignton, Newton Abbot, Exeter, Bovey Tracey, Axminster,...

  • Finance Officer

    3 weeks ago


    Exeter, United Kingdom CV-Library Full time

    We are currently recruiting for a Finance Officer to work for Dorset Police at the headquarters in Middlemoor Exeter. This role will be working Monday to Friday 9am to 5pm 37 hours a week PLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT TIME OF APPLICATION. JOB PURPOSE Perform central...


  • Exeter, United Kingdom Trowers & Hamlins LLP Full time

    Location/s Exeter Experience Level Entry Level Term Permanent Working Hours Full Time Practice Area / Department Business Support - Operations Trowers & Hamlins is a City-led, international and national law firm with over 170 partners and 1000 staff. With offices across the UK, Middle East and Far East. Our global footprint is further enhanced by...

  • Finance Officer

    2 weeks ago


    Exeter, United Kingdom Data Careers Ltd Full time

    Finance OfficerLocation: Middlemoor, EX2 7HQFull-time, 3 month FTC, Office BasedSalary: £16.18ph (Inside IR35)We are looking to recruit a Finance Officer to join a leading Public Sector organisation.This role requires you to perform central purchasing and exchequer activities with specific responsibility for sourcing goods and services including ICT, travel...

  • Finance Officer

    2 weeks ago


    Exeter, United Kingdom Adecco Full time

    We are currently recruiting for a Finance Officer to work for Dorset Police at the headquarters in Middlemoor Exeter.This role will be working Monday to Friday 9am to 5pm 37 hours a weekPLEASE NOTE DUE TO POLICE VETTING CRITERIA YOU MUST HAVE RESIDED WITHIN THE UK CONTINUOUSLY FOR AT LEAST 3 YEARS AT TIME OF APPLICATION.JOB PURPOSE Perform central purchasing...


  • Exeter, United Kingdom AllPoints Fibre Full time

    The **Community Engagement Officer** at AllPoints Fibre will implement the region-specific marketing, communications and stakeholder engagement strategy from pre-build until the fibre build has been completed. There is a particular focus within this role on securing registrations of interest and signing residents and businesses up to the Government’s...

  • Tax Collection Officer

    5 months ago


    Exeter, United Kingdom Sapphire Recruitment Full time

    The Council Tax Collection Officer plays a vital role in efficiently managing overdue accounts, ensuring fair recovery practices, and assisting customers in sustainable debt repayment. They uphold the 'Help me with my financial/housing problem' system, contributing to revenue protection and enhancement while providing proactive customer support and improving...


  • Exeter, Devon, United Kingdom Devon County Council Full time

    Exciting Role in Client Financial ServicesWe are seeking to recruit dynamic and self-motivated individuals to work in Client Financial Services as Income and Assessment Officers within the Financial Assessment Team. This team is responsible for carrying out Financial Assessment and Benefit Entitlement activity for clients of the Adult Social Care...

  • Council Tax Officer

    6 months ago


    Exeter, United Kingdom X2recruit Full time

    To collect Council Tax. To deal daily with queries received as a result of recovery action being taken on cases that have fallen into arrears. To monitor cases in arrears daily, and where appropriate, initiate escalation of recovery action in accordance with statutory regulations, legislation and case law. To promote and uphold the ‘Help me with my...


  • Exeter, Devon, United Kingdom LiveWest Full time

    About The RoleWe are seeking a highly skilled Service Charge Officer to join our team at LiveWest. As a Service Charge Officer, you will play a crucial role in ensuring the effective management of service charges, directly contributing to the financial wellbeing of our properties and the satisfaction of our customers.Key ResponsibilitiesEnsure accurate...

  • Office Cleaner

    5 months ago


    Exeter, United Kingdom Exeter Cleaning Full time

    **About us** Exeter Cleaning is a small business in Exeter. We have been operating in our city for nearly 20 years. In that time we have employed people who need a little extra, People who particularly want a part-time position to work around childcare or a partner working pattern. We have provided short-term positions for aspiring professionals whilst they...

  • Finance Officer

    2 weeks ago


    Exeter, Devon, United Kingdom Adecco UK Limited Full time

    Job Purpose: We are currently recruiting for a Finance Officer to work for Adecco UK Limited at the headquarters in Exeter. This role will be working Monday to Friday 9am to 5pm 37 hours a week.Main Responsibilities:Source purchasing requests within corporately set service standards, including short notice urgent requests.Liaise with suppliers and customers...