Council Tax Officer
6 months ago
To collect Council Tax.
To deal daily with queries received as a result of recovery action being taken on cases that have fallen into arrears.
To monitor cases in arrears daily, and where appropriate, initiate escalation of recovery action in accordance with statutory regulations, legislation and case law.
To promote and uphold the ‘Help me with my financial/housing problem’ system principles, including taking one view of debt, and consistently using income and expenditure detail to inform sustainable solutions.
To protect and maximise the council’s income.
To support customers to find sustainable ways to meet their debts to the council.
To proactively assist the management team in improving services and raising collection
To monitor and control all customer accounts falling into arrears in relation to the recovery of Council Tax and where appropriate, initiate escalation of recovery action.
**Job Types**: Full-time, Temporary contract
**Salary**: £12.02 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Exeter: reliably commute or plan to relocate before starting work (required)
Work Location: In person
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