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Receptionist
6 months ago
You should be able to work at a fast pace, dealing with patients face to face over a busy reception Utilise appointment system (EMISWEB) to ensure efficiency and monitor flow of patients into consulting and treatment rooms. Explain practice arrangement to new patients and those seeking temporary service Able to use own initiative and also work as part of a team. Ability to learn new systems quickly. Advise patients of relevant charges for private services
- accept payment and issues receipts.
Respond to all queries and requests for assistance from patients and visitors Provide good customer service. Must be able to multitask and respond positively to change Ensure reception, clinical rooms and waiting areas are kept neat and tidy Ensure that all telephone calls are answered efficiently and effectively Issuing the repeat prescriptions daily/organise delivery/filing prescriptions and dealing with prescription enquiries Demonstrate the core values of the practice. Appointment System 1. Book appointments and recall ensuring all relevant information is recorded.
This job description is intended to be a guide to the main duties and responsibilities of the post and will be reviewed and revised from time to time as required
