People Experience Partner

3 weeks ago

Richmond, United Kingdom Gumtree & Motors.co.uk Full time

**About Us**:
Gumtree was founded in 2000 by two friends, with the aim of building a community where people like them could find everything they needed to settle into a new city and do so quickly and affordably. What they created was a platform where people could come together to help each other out in small ways. And this is still a core part of Gumtree today. Our purpose is to make good finds happen, whether that’s finding the right buyer for your vintage collectibles or finding a local upholsterer to breathe new life into your sofa. As a company we are on a mission to make buying and selling second hand safer, simpler and more enjoyable for everyone, because we believe everything can find a new purpose (and that’s good for you and good for the planet).

In 2019 motors.co.uk joined Gumtree to grow the online car sales offering. At motors.co.uk we believe a car can help people get more out of life and it is our ambition to help everybody find the right car, confidently and with peace of mind. That’s why we are transforming motors.co.uk into the preferred destination to find a car, so people can spend less time searching and more time living.

Across our businesses we are: customer powered, we innovate with purpose and we are real people who deliver with impact.

***About the role**:
Our People vision is to be an employer of choice which celebrates culture and creates outstanding experiences for our people.

As a People Experience Partner you will be passionate about supporting our colleagues through their career journey with us. You will be part of the People team - supporting two client groups and striving to create and deliver slick processes for every employee journey there is. You will act as a trusted advisor, business partner and change agent and your interactions with employees in your business functions will ensure they feel valued, heard and recognised. You will ensure they are given effective coaching and the right resources and support they need during the most important moments during their careers (and in some instances, such as parental leave, during their lives).

All roles within the People Team are a mixture of Strategic and Operational, Ideation and Delivery. Working with your stakeholders you will ensure they understand and feel the benefit of your business partnering acting as their first point of call for discussion and deliberation.

You will be a generalist HR practitioner and be a key player in the smooth running of our operations whilst also being a strategic partner to our business functions. Working with Employees, Line Managers, and the people team, you will:

- As a People Partner, you will be a people ambassador, championing fairness and wellbeing, and promoting the resources available to support our people.
- Understand, plan and advise on key movements within the organisation based on organisational growth, commercial activities and intentions - team changes, line management reporting, promotions, secondments
- Work with the wider team and leaders to create and deliver project plans for managing any change programmes and reorganisations, seeing this through end-to-end, ensuring meaningful consultation takes place, whilst providing guidance and support on process and policy.
- Act as trusted advisor on Company policy and process throughout the employee lifecycle; coaching managers on onboarding, high performance working, grievances, absence management.
- Create and deliver Learning and Development initiatives and core curriculum content across the organisation
- Administer and advise through key moments in our calendar such as a the Appraisal and review focal process, supporting the People Experience Lead with data collation, review and integrity
- Support managers in driving a culture of high performance and high growth, supporting conversations on talent (performance x potential), PDPs, succession planning, training and goal setting
- Work closely with your client groups on pulse and bi-annual engagement data supporting action planning for positive advancement and supporting the Engagement and Inclusion Lead on wider company initiatives
- Review engagement over time and at key moments of the employee lifecycle, conducting 121s and group forums at the points of onboarding and exit, as appropriate
- Ideate and execute on key work streams and projects within the People Roadmap autonomously and collaboratively.

**All About you**:

- You'll have experience of employee relations and case management, including knowledge of UK employment laws and regulations
- You will have great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off
- You will be experienced in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information
- Both the what and the how are important to us - explaining req

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