Head of Data

4 weeks ago

Andover, United Kingdom Simplyhealth Full time

This is a truly exciting time to be part of the Simplyhealth journey, a time when we can really help people across the UK get access to the healthcare they need. Alongside this, Simplyhealth is going through a period of change from a functional structure to one that is product-led, putting our customers and their needs at the heart of all decisions.

The Head of Data Analytics and Insight is a key leadership role as part of this transformation. You’ll drive the data strategy and lead the delivery of reporting, analytics and customer insights across the business to create informed, data led decision making.

Reporting to our Chief Product and Commercial Officer, the Head of Data Analytics and Insight will lead a high performing data and insights team. Adopting best practice in agile working methodologies, you’ll ensure the teams backlog is prioritised to add the most value to the business while ensuring critical reporting needs are met and regulatory compliance is adhered to.

As a data visionary, you’ll work closely with business leadership and SMEs, providing guidance and steering. you’ll use your knowledge of customer and computer insights to help the business understand products, propositions, opportunities and track customer behaviours and feedback via quantitative and qualitative measures. You’ll influence our senior leaders to make better data led decisions, building confidence in how data can be a differentiator in the emerging product marketplace, and you’ll build compelling business cases to invest further in our data technology stack and analytics capabilities

Key responsibilities
- Provide leadership, vision and direction in creating and delivering Simplyhealth’s data strategy
- Lead on our understanding of our customers by tracking customer journeys, interactions feedback and satisfaction
- Design and undertake customer segmentation to create actionable product led insights
- Leading pieces of analytics; Identifying the business need, researching the topic and creating scopes and statement of works for the team to resolves complex technical problems and drive business decision making
- Ensure we have accurate, timely and trusted reporting and dashboards to meet the business need to track performance and provide regulatory returns
- Set and manage the departments objectives and priorities, owning and controlling the data products backlog to ensure resources are optimised and adding value
- Lead conversations around data quality and data management at the data governance committee

**We’re interested in what you do and how you do things, not when and where you do them. Our ‘smart working’ approach gives you the best of all worlds - working from home, in our modern offices in Hampshire or on the move. This means depending on your role, there will be opportunities to flex when and where you spend your time to perform at your very best. For many of us this means day to day work can be handled remotely, but there will also be times when we need to come together in the office to collaborate, attend training sessions, induction, briefings and more. You might know it as flexible or hybrid working, for us it’s just another day living our best lives**

With a commercial mindset you’ll see data as a valuable asset, and you’ll be passionate about delivering data services and transforming existing processes to inform decision making to help us achieve our purpose of improving healthcare to all.

Key skills/experience required
- Experience of creating and delivering data strategies in a commercial setting
- Advanced technical knowledge of data reporting and analytics approaches and technologies and experience delivering these services into business
- Strong understanding of technical data tooling including Azure architecture, PowerBI visualisation tool, SSMS, Databricks, data warehousing and data lake concepts
- Evidence of running and overseeing large complex bodies of technical work and managing stakeholder expectations
- Strong Market Research background including managing external agencies as well as internal teams
- Excellent people leadership and influencing skills

**In Return**

We offer a competitive basic salary plus:
Group annual discretionary bonus

Car allowance

Prorated 36 days holiday (including 8 bank holidays) with an option to buy or sell a further 5 days

A pension scheme with 6% from us, a minimum 3% from you with the option to increase or decrease when you join. If you decide to contribute 4% or above, we will add a further 4% which can be allocated in different ways

£1200 annual company funded allowance that you can choose to use against some great benefits such as critical illness, private medical insurance, or, shopping vouchers, pet insurance and more

Simplyhealth core product choice: Cash plan or Dental plan

4 x Life Assurance
- Pre-set video interview
- Verbal and numerical aptitude test
- Competency style interview
- Role Play
- Presentation
- Workin

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