Part-time Customer Care Advisor
7 months ago
Our busy and bubbly mixed dental practice in Rotherithe (SE16) is looking for a reliable, serious person to join our non-clinical team for 4 days a week.
We are looking for somebody who has very good communication skills (high proficiency with English, calm and reassuring manners and a good pinch of patience), has the drive for self improvement (the constant changes in the regulations keep us on our toes all the time) and is not afraid of work.
We provide a training allowing our staff to take big steps with their careers so the position is ideal for someone who is looking to sink their teeth into dentistry and the healthcare industry in general.
The duties are what can be expected from the front of house staff - greeting and assisting patients in a courteous and professional manner (booking appointments, taking payments, explaining treatment plans and giving advice, listening to concerns and providing solutions), ensuring the reception area is welcoming (keeping an eye on the overall impression of the waiting room) and naturally, opening and closing the practice.
There is the admin side of things - registering patients, cashing up and sending referrals, setting up finance plans, etc...
The hours will be Thursdays (10.00-20.00), Fridays (08.30-18.00), Saturdays (08.30-18.00) and ideally Sundays 08.30-17.00 - 34.5 in total in total. Please note the evening and weekend hours are not currently negotiable, we do need all days and hours covered.
Experience in dentistry is not essential, training can and will be provided.
Salary is from £12.50 per hour, depending on experience and performance.
To start asap - notice periods accepted.
**Job Types**: Full-time, Part-time, Permanent
**Salary**: From £12.50 per hour
Expected hours: 34.50 per week
**Benefits**:
- Cycle to work scheme
Work Location: In person
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