Customer Advisor
4 days ago
**Customer Advisor**
**Manchester
Salary - £21,500 Per Annum - (OTE £27,000) - Plus Rewards and Benefits
Permanent - Full Time - 37.5 Hours per Week (Monday to Friday, 1 in 4 Saturdays)**
**Hybrid Home and Office Working options available once training is complete and fully competent in the role - This is not a Full Time Remote Working position.
**Looking for a customer facing role with a difference based in the heart of vibrant Manchester with an inclusive environment where everyone is supported to succeed and bring their true self to work.
As a Customer Advisor you'll speak to potential customers, guiding them through our products and services and by supporting them in choosing the best level of cover for themselves and people important to them.
**What do you get in return?**
Well, we'll give you all the training and support you need to succeed and reward you with a generous commission structure, team incentives and a host of great benefits.
Coupled with structured training and development plans alongside the opportunity to undertake a sales apprenticeship we'll offer you clear progression routes to build your skills as a coach or a manager, or support you to develop your career in other areasof our business. Helping you grow your career at a company that's all about its people.
**What you'll do**:
- Take calls from potential customers, guiding them through our products and helping them find a solution that is right for them
- Be an advocate for products and services, upselling and explaining the benefits to our customers overall wellbeing
- Navigate through multiple systems while on a call, quickly switching between them to provide the customer with the information they need in a timely manner
- Deliver exceptional customer service at all times, ensuring each caller has a great experience whether it's the first or last call of the day
- Maintain high professional standards at all times and abide by all regulatory requirements
**What you'll bring**:
- Previous experience in a target driven, customer focused environment - retail, hospitality, sales
- Strong IT skills, you'll need to quickly navigate between various systems while speaking to potential customers
- The flexibility to adapt and think on your feet and the resilience to bounce back if you don't get a sale
- Great listening and communication skills with the ability to quickly build a rapport with potential customers
- Self-motivation, with passion for hitting and exceeding targets and earning commission
CCNorthwest
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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