Patient Pathway Coordinator
6 days ago
An exciting opportunity has arisen for a Patient Pathway Coordinator in the Department of Chronic Pain Unit. You will have the unique opportunity to support and gain experience within the Specialist Service.
The post holder will provide a pivotal administrative service to consultants and their clinical teams. They will work flexibly with the other team members within the Clinical Support Unit and provide a professional, efficient administrative service to patients. The main function of the role will be to coordinate and schedule the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process.
This post is 1.0 WTE to cover Monday to Friday and the working hours are 9am-5pm.
We are looking for an independent, enthusiastic and well organised person to join our busy team. The role of the Patient Pathway Coordinator is to work closely with clinicians and Patient Pathway Lead to ensure that the care pathway of all patients is effectively managed.
Our Team is tight knit and work well together. We are culturally diverse and welcome new team members.
This role will be working alongside the Patient Pathway Coordinators within Chronic Pain Unit. All staff are supported with their training needs and regularly share learning opportunities within the department.
The Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest orthopaedic hospital in the UK, and is regarded as a leader in the field of orthopaedics both in the UK and world-wide. The RNOH provides a comprehensive range of neuro-musculoskeletal health care, ranging from acute spinal injury or complex bone tumour to orthopaedic medicine and specialist rehabilitation. This broad range of services is unique within the NHS.
As a national centre of excellence, the RNOH treats patients from across the country, many of whom have been referred by other hospital consultants for second opinions or for treatment of complex or rare conditions.
Patients benefit from a team of highly specialised consultants, many of whom are nationally and internationally recognised for their expertise and experience. Consultants are supported in their work by nurses, therapists and other specialist clinical staff who are trained experts in their particular fields of orthopaedic care.
This role will primarily be focussed on supporting the Clinical Team within Chronic Pain Department.
**Duties will include**: typing of correspondence, chasing results, cashing up clinics, managing department inbox, fully utilising clinics, recording and validating activity on PAS systems, and liaising with internal stakeholders, managing referrals and new patient waiting lists as well as arranging initial appointment. Good typing skills/audio essential and medical terminology an advantage.
Please see attached job description for more information about this role.
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