Administrator - Occupational Health

4 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
An exciting opportunity has opened up to join the Occupational Heath Unit for the NCA. The main purpose of the job will be to provide a high quality professional day to day administrative service to the wider team and provide admin support to the clinicians within the team including booking / amending appointments, responding to queries and typing reports.

Occupational Health works alongside recruitment, making sure that staff are fit to commence in their role and provide any advice or support required to help the staff member to fulfil their duties.

The aim of the NCA Occupational Health Department is to maintain the health and wellbeing of employees, therefore increasing productivity, reducing sickness absence and assisting in the recruitment and retention of our employees.

Although this post is primarily based at the Royal Oldham Hospital, we do have other sites across the wider NCA where you may be required to work to support service requirements as needed.

**Main duties of the job**:
The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

You will work as part of a wider team to ensure the delivery of a quality administration service for the Occupational Health Service, including providing reception cover as required.

**Working for our organisation**:
The Northern Care Alliance (NCA) is one of the largest NHS organisations in the country. Launched in April 2017, the NCA serves over one million people across Greater Manchester and employs over 19,000 healthcare professionals across Bury, Rochdale, Salford and Oldham. The sheer size, scale and potential of our combined service is huge. At the NCA, we can offer groupwide, flexible multi-site opportunities, as part of our connected, integrated and engaged team. We believe in saving and improving lives and are passionate about driving forward significant improvements to the provision of safe, high-quality integrated health and social care to our local community. If you share our vision, take your place with us.

**Detailed job description and main responsibilities**:
**Person specification**:
**Qualifications**:
**Essential criteria**:

- Educated to GCSE, ‘O’ level or equivalent in English / Maths
- NVQ3 Administration or equivalent qualification or experience
- Word processing / typing certificate to RSA II level ECDL Qualification or equivalent

**Knowledge, Skills Training and Experience**:
**Essential criteria**:

- Comprehensive knowledge of Microsoft packages.
- Proven organisational skills and ability to prioritise workload with interruptions and changing priorities.
- Experience of successfully working within tight time frames and to deadlines.
- Effective verbal and written communication skills.
- Customer service skills - telephone / face to face including reception duties

**Desirable criteria**:

- Previous experience working in an NHS / clinical environment.

**Personal Qualities**:
**Essential criteria**:

- Motivated, flexible and proactive.
- Tactful, courteous and polite.
- Ability to work across all Care Organisations, when required.
- Recognise equality and diversity and the importance of peoples’ rights with dignity and respect. Act in accordance with legislation, policies and procedures
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

**Employer certification / accreditation badges**:

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