Administration Team Leader

3 months ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

**Job overview**:
This is a friendly and active environment, where you will lead the existing administrative team to support the range of inpatient services, that the department hosts. There is a proactive and innovative approach to continuous professional development, evidence-based practice, and service development, which the administrative team are an essential part of. Applications from those wanting part time hours and flexible working are encouraged. Remote working is not routinely available due to the services being site-based.

**Main duties of the job**:

- Provide an efficient and effective range of clerical and administrative services to support the activities of the AHP department
- Support and manage the clerical staff in the in-patient setting, booking and scheduling appointments, using a range of communication skills.
- Work flexibly with the admin team to cover all aspects of the AHP admin service.
- Contribute to team meetings providing feedback, to support service development

**Working for our organisation**:
The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential to **make a difference** and we’re always looking for people who demonstrate our three core values - **care**, **appreciate** and **inspire** - to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

**Detailed job description and main responsibilities**:
AHPs are the third largest clinical group in the NHS. In this context the services include Physio and Occupational therapy, Speech and Language Therapy and Dietetics. The post holder is expected to provide day to day secretarial and administrative services employing advanced audio typing skills with the use of clinical terminology. The post holder will assist in the organisation of the inpatient services being guided by the O & P leads. In addition, the post holder will have line management responsibility for 3 x administrative staff.

The post holder will act as the first point of contact in all forms of communication for AHP Services and their teams and will be expected to organise and prioritise their own workload.

**Person specification**:
**Knowledge, Training, Experience**:
**Essential criteria**:

- Experience of medical audio typing

**Qualifications**:
**Essential criteria**:

- Word processing - Qualified to RSA level III/NVQ level 3 or equivalent qualification/demonstrable skills (60+ wpm at 98% accuracy)
- ECDL or equivalent qualification/demonstrable skills
- English GCSE/‘O’ Level grade C or above/equivalent qualification/demonstrable skills
- Maths GCSE/’O’ Level /‘O’ Level grade C or above/equivalent qualification/demonstrable skills

**Desirable criteria**:

- Customer Service Qualification
- Shorthand Qualification
- We understand the importance of balancing work and home life. We are committed to supporting flexible working for our people wherever possible and all our colleagues are given the opportunity to discuss potential for flexible working. Speak to us about how we might be able to accommodate a flexible working arrangement.

The Northern Care Alliance NHS Foundation Trust (NCA) serves a diverse population, and each Care Organisation works hard to ensure all services are accessible and fair.

We respect the value of difference. So, our aim is to employ a workforce representative of the communities we serve. Regardless of age, disability, gender, marital status, trans status, pregnancy and maternity, race, sexual orientation, religion or belief, all are welcome.

**Please note that this vacancy may be withdrawn at any time should it be filled via the internal redeployment process.**

**Employer certification / accreditation badges**:
**Applicant requirements**:

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