Office / Service Desk Administrator
7 months ago
**Job description**
Successful applicant will be responsible for providing a supporting role in a busy office environment
Usual duties will include:
- 'Frontline' call handling, dealing with customer enquiries where possible or diverting to relavent departments
- Provide supporting role to Service coordinator and Office Manager in peak times
- Update service records.
- Issuing sales invoices/ taking card payments over the phone
- Assist with the Scheduling / Co-ordination of work for installation teams and breakdown engineers
- Inbound & Outbound Calls, liaising with customers & suppliers.
- Registering purchase invoices for orders made.
**Must have previous experience in a busy office** **environment coordinating work schedules.**
Central heating experience will be an advantage but not essential. Applicant should have excellent communication skills to deal with customers and suppliers.
Applicant must be able to work well on their own and as part of a team too.
Good IT skills are also essential. Use of Microsoft Office - Outlook, Word, Excel & Access.
Basic skills using Sage accounts 50.
Full time: Monday - Friday 9am - 5pm
Part time considered
**Job Types**: Full-time, Part-time, Permanent
**Salary**: Up to £23,500.00 per year
Schedule:
- 8 hour shift
Application question(s):
- What are your salary expectations? (Optional)
- In 1-2 sentences, please describe how your previous experience is relevant to this role? Why are you a good fit for this job?
**Experience**:
- office: 8 years (required)
Work Location: In person
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