Help Desk Expert

2 days ago


St Leonard's, United Kingdom Post Office Ltd Full time
Help Desk Expert Required

We are seeking a Help Desk Expert to join our team at Post Office Ltd. As an IT Service Desk Agent, you will be the first point of contact for users seeking technical assistance.

Estimated Salary: £22,000 - £32,000 per annum (dependent on experience)

Key Responsibilities:
  • Providing technical support to users with various issues
  • Troubleshooting and resolving problems using available tools and resources
  • Documenting all support requests, incidents, and solutions in the helpdesk ticketing system
About Our Company:

Post Office Ltd is a leading provider of postal and financial services. We are proud of our heritage and commitment to serving our customers and communities.

What We Offer:
  • A competitive salary and benefits package
  • The opportunity to work with a dedicated and supportive team
  • Professional development and training opportunities

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