Help Desk Professional

4 weeks ago


St Annes, Lancashire, United Kingdom Manpower UK Full time
About the Role

We are looking for a highly skilled and dedicated individual to join our Customer Service Team.

The successful candidate will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving their issues in a timely and efficient manner.

The role offers a competitive salary of £11.44 per hour with an increase to £12.30 per hour after 12 weeks, along with a comprehensive benefits package.

Key responsibilities include:

  1. Providing accurate and timely information to customers.
  2. Resolving customer complaints in a professional and courteous manner.
  3. Working collaboratively with other team members to achieve customer service goals.

Requirements:

  • A positive attitude and a can-do spirit.
  • Flexibility and ability to adapt to new situations.
  • Excellent communication skills, both written and verbal.
  • The ability to work independently and as part of a team.
  • A passion for providing excellent customer service.


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