Hospital and Care at Home Admin Co-ordinator

2 weeks ago

Oldham, United Kingdom Northern Care Alliance NHS Group Full time

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from the former Salford Royal NHS Foundation Trust and The Pennine Acute Hospitals NHS Trust. The sheer size, scale and potential of our combined service is huge. Together, we’ve a wealth of skills and resources to share and tap into and, a wide range of career paths for you to develop and explore. If you want to join a team of around 20,000 NHS experts in delivering high-quality, local care across Salford, Oldham, Bury and Rochdale and beyond
- **come and take your place with us.**

**Job overview**:
You will provide comprehensive secretarial/administrative support within your directorate/area of work, whilst promoting a professional image and always maintaining confidentiality, acting as a role model for the rest of the admin team.

You will use specialist knowledge of the patient pathway to proactively influence the tracking of patients pathways.

**Main duties of the job**:

- To act as a team leader to the rest of the admin team
- To coordinate the admin rota and workload
- To coordinate the daily MDT meetings with each of the specialist areas
- Develop strong relationships with all members of the MDT for the different specialties and across the local health and social care teams.
- Establish Standard Operational Procedures (SOPs) to support, triage, assessment, and MDT meeting processes and regularly review SOPs and processes to improve efficiency of the service.
- Participate in the development of the business cases and other strategic developments as required and in relation to this role.
- Responsible for prioritising and planning own and the team’s workload on a day-to-day basis.
- Ensure all admin team members track patients journey on the PAS system maintaining accurate admission and discharge data in a timely way.
- Maintain an accurate database to capture and monitor client caseload including outcomes of MDT meetings (working with Excel spreadsheets and Teams).

**Working for our organisation**:
Oldham Care Organisation is part of the Northern Care Alliance, one of the largest NHS organisations in the country. The place where the world’s first IVF baby was delivered, Oldham is a town of pioneering firsts. Today, Oldham is responsible for delivering a range of acute and community health services across the local area and at The Royal Oldham Hospital. As a designated major trauma unit for Greater Manchester and one of only three vascular centres in Greater Manchester, Oldham is a specialist hospital for acute surgery and provides state-of-the-art onsite pathology services to the North West.

The Northern Care Alliance NHS Foundation Trust (NCA) brings together staff and services from Salford Royal NHS Foundation Trust (SRFT) and The Pennine Acute Hospitals NHS Trust (PAT).

Our Care Organisations are designed to operate within a group arrangement of hospitals, community, and healthcare services. Together they manage and are responsible for the day-to-day running of their hospital and community services, ensuring the safe delivery of high-quality care at scale.

Oldham Care Organisation is responsible for delivering healthcare services at the Royal Oldham Hospital and within the community.

**Detailed job description and main responsibilities**:
We have four core values which are a focus for how our staff and volunteers work with each other to provide care for our patients. We think of our values as a set of guiding principles to refer to when making decisions and interacting with people and they help us to work together to continuously improve the organisation and ourselves.

**Person specification**:
**Qualifications**:
**Essential criteria**:

- Education of at least Grade C GCSE in English and Maths
- NVQ L3 in Business/Admin or equivalent experience
- Previous experience of working in the NHS

**Desirable criteria**:

- ECDL qualification or equivalent
- Previous experience of managing people

**Knowledge and Skills**:
**Essential criteria**:

- IT literate with developed skills in Outlook, Word MS teams, and Excel
- Enthusiastic, highly motivated and committed
- Experience of providing admin support to an individual or team
- Experience of working with NHS staff
- Medical, Nursing & allied health professionals
- Experience of working with NHS patient admin systems

**COVID-19 Vaccination Information**
- __________________________________________

**Employer certification / accreditation badges**:
**Applicant requirements**:

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